News, Events & Articles

More content about remote usability testing

Tue, 08/31/2010, News, Events & Articles

There are a bunch of articles being written about remote (or online) user research recently. It's clearly a sign that this methodology is quickly becoming more and more popular. Here's a few examples:

Creative Ways to Use Unmoderated User Research, by Demetrius Madrigal and Bryan McClain, UX Matters 

How to Shop for Unmoderated Usability Testing Tools, by Bill Albert, Johnny Holland Magazine

Beyond the Usability Lab with Bill Albert, Podcast from Information & Design

Hilton Hotels Ranks #1 in Competitive Search Usability Research

Tue, 08/17/2010, News, Events & Articles

UserZoom teamed up with user research firm Key Lime Interactive to benchmark the user experiences of 5 leading hotel websites, including Hilton, Marriott, Hyatt, Intercontinental Hotels Group, and Starwood. After speaking with a few of our hotel customers, we identified 2 common search usability challenges that hotel chains typically face when designing their websites.

Meet UserZoom at these two events:

Wed, 05/19/2010, News, Events & Articles

“What a fantastic UPA conference this year gathering in the beautiful city of Munich. With an attendance level in excess of 700 travelling to congregate from Asia, North & South America, Asia Pacific and of course representatives from every county in Europe – we must have had all of them descend on our booth as the footfall and interest in UserZoom was truly overwhelming. Early expectations is that this was a huge success for UserZoom as the senior level of UX Pro’s interested in taking up the UserZoom ‘All in One’ UX tool to conduct numerous types of research across the world is what it is all about”.

Alfonso de la Nuez showed in his talk at BigDesign Conference, Dallas (USA), what, why, and how to conduct website user experience & usability benchmarking in his session talk: "How to conduct global UX benchmarking".

Case study: Lab + Online Usability Testing

Tue, 05/11/2010, News, Events & Articles

Lots of business and fun at CHI 2010 Conference!

Wed, 04/21/2010, News, Events & Articles

Great conference, really! This year was full of people, from both industry and academia. We definitely recommend going to CHI if you want to see meet colleagues, learn interesting things and, why not, have fun! ;)

Debunking the Myths of Online Usability Testing

Tue, 04/20/2010, News, Events & Articles

 Bill Albert's motivation for this article is to help UX researchers keep an open mind about online usability testing. There are some researchers who have been using this approach for years and find it useful (in certain situations). Others are new to it, and wanting to learn more about its strength and limitations. Finally, some UX researchers have already formed an opinion about online usability testing, and deemed it not useful for a variety of (unfounded) reasons. He hopes by exposing these myths, we (as a UX community) can evaluate this tool based on its actual merits. 

Upcoming events for UserZoom

Thu, 04/01/2010, News, Events & Articles

We are going to get busy in the next 2 months. We mean REAL BUSY! Read more to know what we mean...

Bentley University Design & Usability Center, UserZoom Team Up for Online Donation Sites Study

Wed, 03/24/2010, News, Events & Articles

 Recent earthquake tragedies in both Haiti and Chile and the generous outpouring of support have put a spotlight on the challenges of collecting charitable donations effectively. A recent study by the Design and Usability Center at Bentley University, in partnership with UserZoom, shows that the degree of usability on organizations’ websites varies greatly in relation to their incoming online donations.   

UserZoom at Big Design Conference

Wed, 03/24/2010, News, Events & Articles

The Big Design Conference is two intense days of learning within the scope of Strategy, Social Media, User Experience, and Code Development. Experts from across the country (including Alfonso de la Nuez, Founder at UserZoom) will gather to present theories, research, experiences, and best practices to students, professionals, and executives looking to stay on the bleeding edge.

Books on remote / online usability testing

Wed, 03/17/2010, News, Events & Articles

Here are 3 interesting books dedicated 100% to the hot topic for 2010: Remote Usability Testing.

They all offer an excellent guide for UX Pros who want to take UX research to another level. We definitely recommend them all!

Remote Research: Real Users, Real Time, Real Research

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics

 Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies