Privacy Policy

Website Privacy Policy Effective Date: 6th May 2014 This privacy policy applies to all products, services and websites offered by UserZoom INC, UserZoom Limited, UserZoom GmbH and UserZoom Technologies SL (collectively “UserZoom”), except where otherwise noted. We refer to those products, services and websites collectively as the “services” in this policy. Some services have supplementary […]

For Platform Users

Privacy for Study Creators Effective Date: 6th May 2014 This privacy statement describes how USERZOOM collects and uses the personal information and data you provide on our userzoom.com Web sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We will share […]

For Study Respondents

Privacy for Study Respondents Effective Date: 6th May 2014 This privacy statement describes how USERZOOM collects and uses the personal information and data you provide on our userzoom.com Web sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We will share […]

For Website Visitors

Website Privacy Policy Effective Date: 6th May 2014 This privacy policy applies to all products, services and websites offered by UserZoom INC, UserZoom Limited, UserZoom GmbH and UserZoom Technologies SL (collectively “UserZoom”), except where otherwise noted. We refer to those products, services and websites collectively as the “services” in this policy. Some services have supplementary […]

Team Collaboration

Team sharing and collaboration There are many different ways that teams can work together in UserZoom. Our team/user-based permissions feature allows creation of sub-teams with separate permissions and privacy settings for each team. You can also provide unlimited logins on a per study basis for projects when working with external parties such as panel providers. […]

Data Security

Your Data is Secure with Us We utilize some of the most advanced technology for Internet security available today. UserZoom is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Our server is secured by advanced 128-bit SSL encryption. We Back Up Your […]

UserZoom Update: Introducing New Features and Enhancements

Over the past year we have worked very hard to make UserZoom even better! As a result of our customers’ feedback, we’ve added over 50 enhancements to our remote UX research software solution. We are really excited about it! Enhancements include a new look and feel, improved navigation, performance, search, privacy controls and customization, and […]

Introducing New Pricing, Mobile & Web VOC Plans and New Features

We are excited to introduce the latest updates to our pricing plans. We want to help businesses measure Customer Experience in both platforms, Web and Mobile. So we are now offering Mobile Voice of Customer (VOC) and Web VOC available as separate plans. With the advent of mobile and tablet applications, the demand for user research […]