UserZoom’s leadership is proud to work with an international team of people who share the same passion for CX, UX and usability. Our goal is to empower our customers to succeed while driving growth and profitability.

Executive Team

UserZoom is led by an experienced team who are focused on helping turn our customers’ ideas into successful research projects.

Alfonso de la Nuez
CEO
Alfonso de la Nuez
CEO

Alfonso has over 17 years experience in the Digital Marketing industry and has worked for leading brands such as Dell Computers and Icon Medialab. After 5 years with hands on experience in the Digital Marketing industry, he simultaneously co-founded a UX Consultancy (Xperience Consulting) and a UX SaaS business (UserZoom). Alfonso is passionate about his family, first of all, then about startups and Entrepreneurship, Sales and Marketing Strategy, UX and beautifully designed products, the sport of Basketball and Formula 1.

Xavier Mestres
Head of R&D / CTO
Xavier Mestres
Head of R&D / CTO

Xavier is a passionate, dedicated software professional and remote UX testing evangelist. Surrounded by a top and sophisticated team working together to make technology easier to use, Xavier and the team’s aim is to support User Experience and Customer Insights professionals in order to make their day-to-day life easier and to improve users’ online experiences. Xavier’s personal relaxation technique? Making muffins (especially chocolate.)

Deborah Eudaley
CFO
Deborah Eudaley
CFO

Deborah is a multi-stage Chief Financial Officer who covers the full spectrum from strategy through operations, multiple M&A and financing events. Deborah’s experience spans private, public, growth, start up, and turnaround companies. She is known to focus on key metrics which drive revenue growth, effective cash management, and profitability. Deborah is also an effective team player who works across the organization to ensure completion of corporate objectives.

Amanda Schmidt
SVP, Global Customer Success
Amanda Schmidt
SVP, Global Customer Success

Amanda brings over 20 years of extensive leadership experience contributing to customer and organizational growth, business transformation, and engaging customer experiences that result in mutual success. Most recently from Adobe, she has also enjoyed success at other technology companies including WebEx, Coremetrics, and Marketo. Amanda has a B.A. in Global Business management and when she is not working she enjoys life on the California coast.

John Crouch
SVP, Global Sales
John Crouch
SVP, Global Sales

John C. Crouch has lead many sales teams, and partners with technology, product and finance executives to turn great ideas into successful companies. He thrives in start-ups and turnarounds, and has run revenue from $5M up to $225M. John is a pioneer in the SaaS and Cloud world, and an expert in machine learning, prescriptive analytics, big data, digital marketing and enterprise applications. John holds a BS in Industrial and Operations Engineering from the University of Michigan.

Andrew Jensen
VP, Product
Andrew Jensen
VP, Product

Andrew has more than 17 years of engineering and product management experience and joins UserZoom from IBM TeaLeaf, where he served as Product Director for the Digital and Mobile Commerce Analytics group. He has also led product development at Telelogic, Popkin Software, AMD and General Signal Networks. Andrew is also an esteemed blogger with a computer engineering degree from Drexel University and an MBA from UCLA’s Anderson School of Management.

Kuldeep Kelkar
VP, Professional Services
Kuldeep Kelkar
VP, Professional Services

Kuldeep has more than 15 years of UX research, design and engineering experience and joins UserZoom from TATA Consultancy Services (TCS), where he was Head of User Experience. Prior to that, he led UX Design and User Research at PayPal for nearly a decade. He also has led UX efforts at KLA-Tencor and Icon Medialab. Kuldeep is a renowned author and speaker, and he brings a BE in Industrial Engineering from Nagpur University and a Masters Degree in Human Computer Interaction from the Industrial Engineering department at Clemson University.

Arthur Moan
VP, Customer Success for Europe
Arthur Moan
VP, Customer Success for Europe

Arthur heads up UserZoom’s UK operation. The skills and experience he brings to the team covers strategic consultancy, sales & marketing, and project delivery across all digital channels, user interfaces and Mobile technology. His background in UX is having spent 5 years working at Foviance.

Jamie Mellalieu
VP, Sales for Europe
Jamie Mellalieu
VP, Sales for Europe

Joining the company in 2013, Jamie Mellalieu is the Vice President of Sales for UserZoom in Europe. Jamie has advised a wide range of companies over the years, from the world’s best-known brands to public sector and SME-level organizations on how to best identify and approach their aims and objectives. Jamie brings nearly two decades of sales leadership and business development experience and was Head of Business Development at Zen Web Solutions prior to joining UserZoom.

Jordi Ibañez Fernandez
VP, Support
Jordi Ibañez Fernandez
VP, Support

Jordi has a background in Computer Engineering and more than 10 years of experience in a SaaS company. During this time, Jordi has honed his knowledge into a clear understanding of tools, technologies, and best practices of enterprise requirements for a SaaS company in the Technical Support and IT Security areas.

Albert Recolons Reiera
VP, Engineering
Albert Recolons Reiera
VP, Engineering

Albert wrote the first line of code of the UserZoom software. He now manages the R&D department. The first code he ever wrote was at the age of 9 when he accomplished to move a turtle on a screen in LOGO language. Albert holds a degree in software engineering.

Francesc del Castillo Campeny
VP, Engineering
Francesc del Castillo Campeny
VP, Engineering

Francesc has been the Project Manager for UserZoom since 2006. He designed the first UserZoom SaaS database. He demonstrated his ability in mathematics and analysis from an early age. Francesc holds a Bachelor in Mathematics from the University of Barcelona.

Board of Directors

UserZoom’s Board of Directors bring a wealth of experience and know-how to the table, with a combined experience of over 100 years of making profitable business.

Dan Fishback
Chairman of the Board
Dan Fishback
Chairman of the Board

Dan has over 20 years of proven management and leadership experience with both public and private cloud-based companies as a CEO and as a Board Member. He holds a degree in Business Administration and Management from the University of Minnesota-Duluth and played NCAA Division 1 hockey.

Gustavo Alberelli
Partner, Sunstone Partners
Gustavo Alberelli
Partner, Sunstone Partners

Gus started his investment career at Trinity Ventures, where he primarily worked with early stage technology companies. Prior to becoming an investor, Gus held several business development and marketing positions at Saltare, a venture-backed enterprise software company. He began his career as an analyst in the technology investment banking division of Robertson Stephens. Raised in Miami, Gus received an MBA from Columbia Business School and a BA degree from Swarthmore College where he was a Swarthmore Scholar.

Eric Jeck
Advisor, SunStone Partners
Eric Jeck
Advisor, SunStone Partners

With more than 15 years of Executive and Board of Directors experience under his belt, Eric invests in next generation enterprise applications. Eric holds a BSE in Finance and Entrepreneurial Management from the University of Pennsylvania – The Wharton School, and a Masters of Business Administration from Harvard Business School.

Andy Cao
VP, SunStone Partners
Andy Cao
VP, SunStone Partners

Andy began his career as an investment banking analyst at Citigroup in New York. Andy graduated with honors from the Jerome Fisher Program in Management and Technology at the University of Pennsylvania. He received a B.S. from the Wharton School with dual concentrations in Finance and Entrepreneurial Management and a B.S. from the School of Engineering with a major in Materials Science and Engineering and a minor in Math. Born and raised in sunny Los Angeles, Andy is an avid outdoorsman and enjoys rock climbing in Yosemite Valley, scuba diving, nature photography and snacking on jalapeno kettle chips.

Alfonso de la Nuez
CEO
Alfonso de la Nuez
CEO

Alfonso has over 17 years experience in the Digital Marketing industry and has worked for leading brands such as Dell Computers and Icon Medialab. After 5 years with hands on experience in the Digital Marketing industry, he simultaneously co-founded a UX Consultancy (Xperience Consulting) and a UX SaaS business (UserZoom). Alfonso is passionate about his family, first of all, then about startups and Entrepreneurship, Sales and Marketing Strategy, UX and beautifully designed products, the sport of Basketball and Formula 1.

Xavier Mestres
Head of R&D / CTO
Xavier Mestres
Head of R&D / CTO

Xavier is a passionate, dedicated software professional and remote UX testing evangelist. Surrounded by a top and sophisticated team working together to make technology easier to use, Xavier and the team’s aim is to support User Experience and Customer Insights professionals in order to make their day-to-day life easier and to improve users’ online experiences. Xavier’s personal relaxation technique? Making muffins (especially chocolate.)