UserZoom enables UX agility for the modern enterprise

Our cloud-based solution gives customers the ability to scale their User Experience research, rapidly test usability, and measure their customer’s experience on web and mobile properties. We connect Enterprise businesses with their exact target market and empower them to conduct agile usability testing, collect real-world behavioral analytics and other UX related research. Thanks to our platform and services, our customers make more intelligent, data-driven product decisions.

With offices in 4 different countries, the company continues to grow and to develop new products and services, making UserZoom the #1 UX research solution in the market.

Our Mission

Technology should be easy, useful and fun. Consumers today don’t just use products and services, they experience them! That’s why we want to help businesses create and deliver awesome digital experiences and we do this by providing highly detailed, actionable data and consumer insights. We help zoom in on the UX of both websites and mobile apps, providing unique data that leads to a better design and, ultimately, increased ROI.

UserZoom Company Commandments

Wow Customers

Through awesome service & innovation

Pursue Excellence

Reject mediocrity

Make Progress

Gain knowledge & grow as a person

Be Proud

The brand took hard work to build

Be Accountable

Everyone counts towards success

Be Creative

Be bold, be proactive

Less is More

Do more with less, be efficient

Life is Short

Work hard, have fun!

Be Optimistic

Create a positive environment

Be Passionate

About the customers experience

A Swiss Army Knife for UX Research

We offer the most versatile and comprehensive cloud-based solution for User Experience & Usability Research in the market.

Mad About UX

We’re focused. We carefully select research capabilities, features and services with one goal in mind: Help our customers better understand online behavior and measure the quality of online experience.

Mad About Customer Success

We go the extra mile to help our customers be productive and successful. At UserZoom, Customer Service is as important as features and a huge part of our brand value proposition.

Since When and Where?

UserZoom has been in business since 2007 and has offices in Silicon Valley (CA), Barcelona (Spain), Manchester (UK) and Munich (Germany). The Co-Founding Team has over 50 years combined experience in the UX and Usability market.