Unmoderated remote usability testing (URUT) has become an effective and a low cost technique for collecting task based usability data. It has grown a lot in recent years (28% since 2009 according to the UPA, more than any other method) and has become the choice of many UX professionals. But where do you start, if [...]
If you are planning to conduct a UX benchmarking study, here are the answers to some of the questions that you might have. On May 2nd, we hosted a webinar, How to Conduct UX Benchmarking, where we discussed the UX benchmarking must-dos and also walked through the results of a recent competitive benchmarking study, that [...]
On March 29th we hosted a webinar How to Master UX Testing in an Agile Design Process with Jon Innes and Jeff Sauro. During the webinar Jon discussed the best practices for user experience testing in Agile, and Jeff presented an example of a study with agile metrics. We got lots of great feedback from the [...]
Update: Video recording and slides of this webinar are now available via this this link How to Master UX Testing in an Agile Design Process UX practitioners have been popularizing the idea that evolving the design of your product and learning about your target market should be approached in an agile fashion. However, when applying agile [...]
Today we have Jon Innes of UX Innovation with us to talk about what he calls Test Driven Design and how remote usability testing tools can help agile teams. Jon is a UX consultant who specializes in product design management and a Certified Scrum Product Owner. He spends a lot of his time with UX [...]
This is a guest post by Jon Innes of UX Innovation LLC. Those of us working in agile teams have come to appreciate many of the advantages of the agile way: Capturing simple requirements in the form of user stories Working in short iterations to create small but useful improvements in functionality Collaborating closely in cross-disciplinary [...]
Wooohooo!! We had a record turnout for the live webinar yesterday, February 28th – the room quickly maxed out within the first few minutes. Those of you who could not get in because of the GotoWebinar limitations, please accept our humble apologies. The webinar on Best Practices for Remote User Testing was led by Jeff [...]
MarketingWeek, an online magazine for marketing professionals, talked about how new tech can deliver more consumer insight through tools like UserZoom among others. The article, summates as to why brands increasingly want to be able to see in real time how consumers are behaving around their products and how there is much technology developing that allows them [...]