Content with doing a pretty good job? Enjoy a nice 9 to 5 ride on cruise mode? Comfortable when given a list of things to do? If you said yes to any of these, please search somewhere else. Unfortunately UserZoom does NOT have any jobs for you.
However, keep reading if you are truly passionate about building awesome Customer Experiences, if you are proactive, creative, can’t stand mediocrity, or if you really want to make a difference and want to have fun doing it. If you join our team, you’ll be asked to always give your very best. We think that’s never too much to ask for and that’s the very reason why you should work with us!
Learn more about us visiting our Youtube channel. See our available positions below to get zoomin‘ with us!
UX Sales Manager – JUST HIRED!
Location: Preferably Silicon Valley, CA
Term: Full-time
Starting date: NOW!
Summary of the position:
The UX Sales Manager will be responsible for driving revenue through new customer acquisitions. Driving new business initiatives will include
- Prospecting target customers,
- Working closely with marketing to drive new leads,
- Leveraging sales and marketing tools to drive new leads,
- Evangelizing and educating potential customers the value unmoderated remote user testing methods,
- Coordinating and conducting sales presentations to enterprise executives, drafting proposals,
- Working with client’s procurement and legal departments, closing deals,
- Maintaining a sales pipeline and managing an accurate sales forecast
How to apply: Email us at careers@userzoom.com
User Experience / Usability Researcher
Location: Silicon Valley, CA
Term: Full-time
Starting date: Q3 2012
Summary of the position:
UserZoom is looking for a versatile Quantitative User Experience Researcher to help with both internal (to support sales and marketing activities) and external research studies (for customers). This is precisely what makes this position so unique and exciting: One one hand, this profile will support the Sales and Marketing Team with the following tasks:
- Using our own UserZoom remote quantitative UX research solution, you’ll design, analyze, and implement un-moderated remote user pilot studies for demo purposes,
- Conduct industry benchmarks
- Write how-to articles to help other UX Pros understand the value of remote testing
- Post (and show off!) the results of your work on the social networks and other UX magazines
- Help create content for Webinars.
Additionally, you will be part of the Research Team working for our Fortune 1000 customers, which means the following:
- With the help of the Research Director, you’ll be responsible for the planning, implementing, and producing/presenting results for high profile clients.
- You will gain valuable experience by working closely with existing Sr. Researchers, support and product management teams.
How to apply: Email us at careers@userzoom.com
Marketing Assistant & Social Media Guru - JUST HIRED!
Location: Silicon Valley, CA
Term: Full-time
Starting date: NOW!
Summary of the position:
The impact of this job is quite visible in all areas of the company. The Marketing Assistant will support the sales and marketing teams through both specific marketing tasks as well as sales support. Here are some of the tasks:
- Execute UserZoom’s intensive content marketing strategy, using our corporate webiste, Social Networking tools and sites, like Youtube, LinkedIn, Twitter, Facebook, UserZoom blog, etc,
- Support and facilitate marketing programs and coordinate marketing events (from webinars and web meetings, tradeshows, email mkt, event sponsorships),
- Provide support to sales team including travel and meeting arrangements, assist with proofreading and editing of presentations and reports, generating pilot studies for prospects,
- Write and design monthly email campaigns & PR, newsletter and publications distribution, taking direction from Marketing and Sales Directors,
- Monitor traffic to website using Google Analytics.
How to apply: Email us at careers@userzoom.com
UX Researcher and Training Specialist
Location: Silicon Valley, CA
Term: Full-time
Starting date: NOW!
Summary of the position:
UserZoom is looking for a UX Researcher and Training Specialist to be responsible for client and internal trainings, creating training materials and webinars, creating training documentation and conducting internal and client research projects. The UX Training and Research Specialist is responsible for planning, directing and coordinating all client and internal trainings on our UX software. Here are some of the specific Training Responsibilities:
- Develop curriculum and training materials to include videos, Help Center topics and articles for the website.
- Managing the delivery of onsite and online training services.
- Work with Director to manage the success and quality of training delivery.
- Deliver product training to both internal and external customers as needed.
- Coordinate training schedule, set up, creation of training materials and follow-up
- Maintain up-to-date resources for both internal and external customers.
How to apply: Email us at koslob@userzoom.com
UX Client Services Mgr.
Location: Silicon Valley, CA
Term: Full-time
Starting date: NOW!
Summary of the position:
UserZoom is looking for UX Client Services Mgr. to be responsible for account growth, upgrades and renewals. In addition this position handle client trainings, satisfaction and responsible for planning, directing and coordinating the contracted operations of assigned accounts. Here are some of the tasks:
- Monitors daily operations to ensure contract requirements are met, keep abreast of major situations affecting service to the customer and ensure all aspects of customer satisfaction.
- Responsible for ensuring renewals, upgrades, and generating and seeking additional business opportunities to include within accounts for growth and additional business in other departments.
- Manage the assigned accounts to achieve required business results.
How to apply: Email us at koslob@userzoom.com
Business Development Manager - JUST HIRED!
Location: Manchester / Cheshire – UK
Term: Full-time
Starting date: NOW!
Summary of the position:
The Business Development Manager will be responsible for driving revenue through new customer acquisitions. Driving new business initiatives will include prospecting target customers, working closely with marketing to drive new leads, leveraging sales and marketing tools to drive new leads, evangelizing and educating potential customers the value unmoderated remote user testing & online customer experience insight methods, coordinating sales presentations, conducting sales presentations to enterprise executives, drafting proposals, working with client’s procurement and legal departments, closing deals, maintaining a sales pipeline, and managing an accurate sales forecast.
You will be a UX subject matter expert in online user research and will be able to partner with clients by educating and evangelizing our methods with a consultative sales approach. Understanding UX teams and profiles will help you to effectively navigate large enterprises to connect with decision makers. You will be directly responsible for executing upon sales strategies defined by the Managing Director of UserZoom UK.
Read Full Job Description (on our UK site)
How to apply: Email us at amoan@userzoom.com