Features

Building Studies

Our survey tool combines flexibility and sophistication to enable you, the UX professional, to have complete control over all aspects of your studies. It allows you to create remote usability (task-based) studies, card sorts, true-intent, voice of customer, tree tests, click tests, and more. Features include:

 

Recruiting Participants

At UserZoom, we understand the importance of recruiting the right participants for your online research projects. We also understand that the recruiting process can sometimes be stressful. This is why UserZoom offers a vast variety of easy and, most importantly, flexible recruiting methods! Examples:

 

Real-time Monitoring

UserZoom’s study monitor provides a real-time view of participant activity within your study. You can view how many participants have completed the study and the overall completion rate. You also can go to the results immediately to view data as they are collected. Examples:

 

Analyzing Data

UserZoom’s captures survey data, task metrics (success ratios, time on task, number of clicks, and number of unique pages viewed), participant behavior, and system information. In addition to analyzing all of your data, you can employ analytics filters to analyze subsets of your data. Examples:

  • Filtering capabilities
  • Charts customization
  • Behavior data analytics
  • Clickstream editor
  • Cross tabulation
  • Accurately track Web 2.0, dynamic interfaces

 

Reporting & Exporting Options

UserZoom features a report and raw data export option. The study report includes the questions and tasks from your study, study data, and charts. A report can be created for Microsoft Word or Microsoft Powerpoint. Export the raw data to dive a level deeper. Raw Data can be exported to Microsoft Excel and is compatible with SPSS. Examples:

 

 

FAQs, Compatibility & Security

UserZoom is both PC and Mac friendly. Surveys are compatible with the latest versions of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari.