Online/Remote Usability Testing
Haven't gone remote yet?
We offer UX pros the ability to run online, task-based studies with geographically dispersed participants. Users participate simultaneously in their natural context and no human moderation is needed.
This method is called ‘unmoderated remote usability testing’. With it you get objective statistics to quantify usability, honest feedback, usability metrics + web analytics combined.
How Does It Work?
Conduct task-based studies over any web-based interface with hundreds of users participating simultaneously from their home or office. Get quantifiable measurements of usability and user experience.
You get direct, honest feedback from statistically significant samples. It's very cost-effective since we test users online, allowing for both local and international testing, and it's a great complement to other research methods.
It basically works like this:
| 1. | Create online studies with an intuitive application |
| 2. | Send invitations to participants |
| 3. | Launch the test. UserZoom gathers the data |
| 4. | Analyze results on UserZoom dashboard |
What Do You Get?
UZ SSE gathers rich user experience data and allows researchers to perform advanced analysis. Our cutting-edge technology is capable of gathering both qualitative and quantitative data, such as:
 |
Effectiveness ratios |
|
|
Efficiency ratios (time and clicks) |
|
|
Visual clickstream paths |
|
|
Click mapping (clicks per page) |
|
|
Users' suggestions & feedback (per task) |
|
|
Satisfaction & perception indicators |
|
|
Cluster analysis & dendograms |
In addition, UZ SSE allows you to do advanced data analysis and filter results by task, page, user, and time.