Usability Research
Conduct task-based studies over any web-based interface (live site, prototype, mock ups, etc) with hundreds of users participating simultaneously from their home or office. Get quantifiable measurements of usability and user experience.
Web Analytics
Web Analytics alone is a thing of the past. Web Analytics 2.0 is all about combining the powers of traffic analysis software with many other user research tools and methods. UserZoom brings together usability, survey and web analytics data.
UX Benchmarking
What makes the best the best? Why do some websites offer a great customer experience and enjoy higher customer loyalty? How do you measure User Experience across your industry? Contact us to find out more information on Benchmarking.
Information Architecture & Design
We offer Information Architects and UX Designers the necessary tools (like Card Sorting, Tree Testing, Screenshot Click Testing and prototype testing) to cost-effectively and quickly incorporate research to the User-Centered Design Process.
Market Research
Our comprehensive and easy to use solution offers Market Researchers the ability to run online surveys and Voice of Customer studies. UserZoom helps you better understand your target audience, identify satisfaction ratios, etc.
International Research
UserZoom’s online research solution, which is translated into 17 languages, makes International User Testing much easier and, above all, much more cost-effective. International testing is actually one of our main strengths and many of our Global brands we work with run tons of tests in the International Marketplace.