UserZoom at a glance

In business since 2002, UserZoom is the leading online research software firm specializing in user experience and usability. 

We offer an on-demand web-based solution (UZ Self-Serve Edition), which empowers User Experience and Marketing Professionals to cost-effectively manage and conduct sophisticated online research projects. We help them zoom in on the user experience.

Find out WHY it's a great idea to work with us.

What makes us unique?

We highlight the following:

 A cost-effective methodology

 High-end solution with lots of features

 Not just more data, but actionable results

 Not just technology, but outstanding service & support

 Been there, done that - lots of experience in the online research field 

Coming from a user-centered design and usability research background, UserZoom's founders clearly understand the value of online user experience and usability research. UserZoom's technology is the result of identifying that many of the traditional research methods (such as in-person usability testing, focus groups, web analytics or online surveys) were simply not enough in today's highly competitive online marketplace.  We decided new technologies and the use of the Internet could help take user experience research a step further.

Today we have accomplished our goal by providing one of the most sophisticated and cost-effective online research solutions in the market. We are proud to say that, thanks to our solution, UX and marketing professionals from top global brands around the world are able to better manage customer experience, save money and time on research, and increase overall ROI.