With Customer on-boarding, we’re crafting the liftoff
crucial to your immediate results

At UserZoom we understand what it means to partner with our clients for mutual success. This is why we have worked hard to develop a comprehensive on-boarding program for our clients in order to get them up and running as soon as possible – because purchasing the right solution is only the first step.

 

Customer Success Team

Upon inception, clients are immediately introduced to their Customer Success Team to get exceptional training and support right off the bat. We’ve carefully selected our talent to extend your team with highly experienced individuals who have several hundred hours of industry experience, and include several PhD’s in HFI (Human Factors Interaction).

24/7 Support

One of the most appreciated aspects of our brand value proposition is the outstanding support we offer on top of the access to our cutting-edge technology. We have a multilingual team that offers premier support when you need it. You can submit a ticket, chat with an agent online or simply give us a call. We’re here to help you along the way.