How to prepare your Think-Out-Loud Study with UserZoom

If you haven’t created a think out loud study yet with Userzoom, or you just need a quick refresher, we’re here to help! Follow this article as you create your study and you’ll be listening to your results in no time.

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Mobile Banking Trends

Check out these mobile banking trends by means of a competitive benchmark in USA, that includes Wells Fargo, Key Bank, U.S.A.A. and CIBC.

Why You Need to Invest in Mobile UX

Mobile moments, when users pick up their phone, are the next battlefield where companies will win, serve, and retain their customers based on the state of their mobile UX. So – how usable are your mobile offerings?

Onboarding for Mobile Apps: Do’s and Don’ts

Nowadays, designing an onboarding process for new users is a common practice in mobile apps The purpose of onboarding screens is to introduce the app and demonstrate what it does to your users. But onboarding is more than this – it’s a critical step in setting your…

Five Mobile Trends Every UX Professional Should Know

What are the key mobile UX trends that should be underpinning modern usability strategies? If there’s one word which sums up the key consideration for marketers in 2016 it’s “mobile.” Mobile is changing the way businesses operate and serve customers. Forrester recently said that 2016 will…

How Usable is Your Mobile Usability Testing?

Four quick tips for keeping participants engaged during mobile usability tests. One great feature a UX research software should have is the ability to test on mobile devices using a multitude of different tools and methodologies. When designing studies, however, we should take into account…

App growth & Mobile UX: Where will 2016 take us?

As mobile takes over desktop, will apps take over mobile? As technologies develop and the mobile channel matures, so too does the field of Mobile UX. Good UX is what separates successful apps from unsuccessful ones, and as organizations look to meet the global demand…

2015 UX Trends Round-Up: Part One – Mobile UX Takes Over

Consumer mobile internet overtakes desktop web usage. The internet continues to transform almost every aspect of modern day life, including the way people work, socialize, entertain and shop. Two thirds of people now own a smartphone, using it for nearly two hours every day to…

How to improve Customer Experience with Mobile Usability Testing

Ways to Improve Your Smartphone Offering. A bad mobile experience can turn away customers for good, which is why professionals are well-advised to evaluate and optimize the user experiences they offer. There are several ways to improve Customer Experience (CX) and we will take a look at the…