MoneySuperMarket

MoneySuperMarket are able to triangulate their research by integrating UserZoom studies with their MVT solution.

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Yodlee

At Yodlee, UserZoom is able to provide a one-woman UX team with the scalable insights she needs to remain user focused and continue producing standout experiences that are fueling the changing face of financial technology Challenges A UX team of one serving multiple internal teams…

Lenovo

With UserZoom, Lenovo was able to get a holistic view of their customer journey from researching a product to post purchase support. By utilizing the video data and open data, UserZoom was able to uncover not only what happened during the journey but also why.

RS Components

RS selected UserZoom because of its innovative range of services, which matched the company’s current needs and future functional development, especially remote customer testing.

Shop Direct

Shop Direct was able to identify significant usability issues and potential failure rates on both designs, leading to a final validated solution to be rolled out across all brands.

Monster

UserZoom helped Monster build a better user experience using large sample sizes across different markets, identifying opportunities for improvement in a very short period and capturing longitudinal metrics to demonstrate improvement over time.

BUPA

Deployment of UserZoom has empowered Bupa with the ability to plan development 6 months in advance informed by solid and robust quantitative and qualitative data.

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