PROFESSIONAL SERVICES

Leverage our experts

UserZoom Can Help You

Design Your Studies

Let us drive your study design so you can focus on your research goals across the product lifecycle

Recruit Participants

We will find representative users of your target audience, create a screener and then handle redirects, quotas and incentives

Conduct Data Analysis

Our experts can do the heavy-lifting, so you can focus on quickly liberating insights that lead to confident design decisions

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Highly Experienced Team

You should view UserZoom Professional Services as an extension of your internal UX team.

  • Our team has quadrupled in size over the last year to over 20 researchers globally
  • Team includes Senior-Level Researchers with PHDs, published books and peer reviewed articles under their belts
  • 200+ years of combined experience in the UX / CX space working for top companies
  • International researchers with diverse backgrounds

Comprehensive Research Offerings

UserZoom’s Professional UX Research Services complement your UserZoom subscription and help you liberate actionable insights fast at any stage of the product lifecycle.

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Extend Your Team With Ours

End-to-End Services

Our Professional Services team can handle every aspect of your research – from planning, study building, participant recruitment, and data collection to analysis & insight reporting.

Tailored to Fit Your Needs

No two clients have the exact same needs. We partner with you to understand your specific research goals and work with you to develop studies and deliver insights.

Robust Recruitment Capabilities

We will find representative users of your target audience, create a screener and then handle redirects, quotas and incentives.

Accelerated Time to Insights

We understand the needs of an agile workflow. Let us do the heavy-lifting, so you can focus on liberating insights.

Featured Researcher: Becky Wright

Becky is a UX Researcher and at UserZoom she tailors and analyses projects to clients’ needs. She scopes projects, builds studies, analyses data and delivers insights to clients.

She holds a Masters in Research Methods and a PhD specialising in Decision Making. Before joining UserZoom she worked in a number of different research areas including medical decision making and risk taking. Becky also managed a lab at the Cambridge Judge Business School and lectured in psychology and statistics.

"I love working with clients at UserZoom and building up relationships with them over time and projects. The best part of the job is learning about a client’s research questions and product so we can design studies that enable us to discover actionable insights the client can implement."

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Featured Researcher: Becky Wright

Becky is a UX Researcher and at UserZoom she tailors and analyses projects to clients’ needs. She scopes projects, builds studies, analyses data and delivers insights to clients.

She holds a Masters in Research Methods and a PhD specialising in Decision Making. Before joining UserZoom she worked in a number of different research areas including medical decision making and risk taking. Becky also managed a lab at the Cambridge Judge Business School and lectured in psychology and statistics.

 

"I love working with clients at UserZoom and building up relationships with them over time and projects. The best part of the job is learning about a client’s research questions and product so we can design studies that enable us to discover actionable insights the client can implement."

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