What’s HOT

New Webinar: How to Conduct Unmoderated Remote Usability Testing
May 14th, 2012

Unmoderated remote usability testing (URUT) has become an effective and a low cost technique for collecting task based usability data. It has grown a lot in recent years (28% since 2009 according to the UPA, more than any other method) and has become the choice of many UX professionals.

But where do you start, if you are new to URUT? Sign up for this new webinar where we will cover all the critical aspects of conducting an unmoderated remote usability study. The webinar is on May 31st at 11am PT. Read more

 


Webinar On-demand: How to Conduct UX Benchmarking
May 3rd, 2012

Given the complexity of User Experience, you may be wondering: is UX benchmarking “Mission Impossible”? Well, our answer is “Not really”. UX benchmarking is well within your reach, if you have the right methods and tools. View an on-demand webinar, How to Conduct UX Benchmarking, where you will learn: Read more

 

What’s New

UserZoom Update: Introducing New Features and Enhancements
May, 5th

Over the past year we have worked very hard to make UserZoom even better! As a result of our customers’ feedback, we’ve added over 50 enhancements to our remote UX research software solution. We are really excited about it! Enhancements include a new look and feel, improved navigation, performance, search, privacy controls and customization, and much more. Read more


Introducing New Pricing, Mobile & Web VOC Plans and New Features

March 6, 2011

We are excited to introduce the latest updates to our pricing plans. We want to help businesses measure Customer Experience in both platforms, Web and Mobile. So we are now offering Mobile Voice of Customer (VOC) and Web VOCavailable as separate plans. Read more