Why UserZoom?

A Complete Worry-Free Solution to Cost-Effectively Measure Customer Experience and Conduct Usability Testing

Cost-Effective & Agile
Cost-Effective & Agile
  • No moderation needed, as such there is no need to rent lab equipment to spend man hours in a lab
  • Build studies and gather feedback in days; works great with an agile timeline
  • Automated data analysis
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Easy Recruiting
Easy Recruiting
  • Recruit anyone who has access to the Internet
  • Recruit participants from your own mailing list, intercept participants on your site or work with one of our trusted panel vendors
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Qualitative & Quantitative
Qualitative & Quantitative
  • The only solution that enables you to collect quant and qual data
  • Record videos of participants interacting with your site, their facial expressions and audio
  • Collect success metrics, task on time, number of clicks, clickstreams and heatmaps among other data
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Feature-Rich Software
Feature-Rich Software
  • Only UserZoom combines completely integrated tools for usability testing, information architecture optimization and Voice of the Customer research
  • More flexible, customizable and versatile than other solutions
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Multichannel
Multichannel
  • Conduct customer experience research and usability testing on iPhone, iPad and Android phones and tablets
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Outstanding Research Team
Outstanding Research Team
  • High-quality UX research services to help you with any aspect of your project, be it defining a study, analyzing the data or executing the entire project
  • Outstanding customer support to help you along the way
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UserZoom at a Glance

A Complete Worry-Free Solution to Cost-Effectively Measure Customer Experience and Conduct Usability Testing

Recruiting

Get the right participants in the shortest amount of time with our flexible recruiting options.

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Research Software

The Most Advanced Research SaaS for Mobile and Desktop Devices.

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Services

From defining a study to analyzing the data, we offer whatever it takes for you to be successful.

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Want to know more?

Try it for free     Request a demo

What results do you get?

Would you like to learn more?

Meet our Customers

Half of Fortune Magazine’s Most Admired Brands already profit from UserZoom

  • Elijah Degen

    Elijah Degen

    WW Customer Experience at Lenovo

    Elijah Degen

    UserZoom is the only tool that can test all three screens and it has a great deal of capabilities. It is the most robust tool out there.

  • dorilyn

    Dorilyn Northrup

    User Experience Designer at ACI Worldwide

    Dorilyn Northrup

    UserZoom helps ACI Worldwide reduce the time it takes to make the right revisions to our user interface screens

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  • pablo

    Pablo Sanchez Martin

    Former Interaction Design Competency Center Manager at Hewlett-Packard

    The versatility and robustness of the tool, and the marvelous, frictionless ability to deploy tests, in some cases without the intervention of the IT department, makes this totally invaluable.

Let’s talk

  • Any questions? Contact us

    Get answers about UserZoom, we’re here to help.
    Talk with one of our knowledgeable Specialists.

    Contact us

  • Request a private demo

    Schedule time with our UX Specialist to discuss
    how UserZoom can meet your specific needs.

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