Meet our Customers

Half of Fortune Magazine’s Most Admired Brands already profit from UserZoom

  • Elijah Degen

    Elijah Degen

    WW Customer Experience at Lenovo

    Elijah Degen

    UserZoom is the only tool that can test all three screens and it has a great deal of capabilities. It is the most robust tool out there.

  • dorilyn

    Dorilyn Northrup

    User Experience Designer at ACI Worldwide

    Dorilyn Northrup

    UserZoom helps ACI Worldwide reduce the time it takes to make the right revisions to our user interface screens

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  • pablo

    Pablo Sanchez Martin

    Former Interaction Design Competency Center Manager at Hewlett-Packard

    The versatility and robustness of the tool, and the marvelous, frictionless ability to deploy tests, in some cases without the intervention of the IT department, makes this totally invaluable.

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UserZoom at a Glance

A Complete Worry-Free Solution to Cost-Effectively Measure Customer Experience and Conduct Usability Testing


Get the right participants
in the shortest amount
of time with our flexible
recruiting options.

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From defining a study to
analyzing the data, we
offer whatever it takes for
you to be successful.

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Want to know more? Let's talk.

Contact Us

Why UserZoom?

Cost-Effective & Agile
Cost-Effective & Agile
  • No moderation needed, as such there is no need to rent lab equipment to spend man hours in a lab
  • Build studies and gather feedback in days; works great with an agile timeline
  • Automated data analysis
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Easy Recruiting
Easy Recruiting
  • Recruit anyone who has access to the Internet
  • Recruit participants from your own mailing list, intercept participants on your site or work with one of our trusted panel vendors
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Qualitative & Quantitative
Qualitative & Quantitative
  • The only solution that enables you to collect quant and qual data
  • Record videos of participants interacting with your site, their facial expressions and audio
  • Collect success metrics, task on time, number of clicks, clickstreams and heatmaps among other data
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Feature-Rich Software
Feature-Rich Software
  • Only UserZoom combines completely integrated tools for usability testing, information architecture optimization and Voice of the Customer research
  • More flexible, customizable and versatile than other solutions
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  • Conduct customer experience research and usability testing on iPhone, iPad and Android phones and tablets
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Outstanding Research Team
Outstanding Research Team
  • High-quality UX research services to help you with any aspect of your project, be it defining a study, analyzing the data or executing the entire project
  • Outstanding customer support to help you along the way
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What results do you get?

Would you like to learn more?

Let’s talk

  • Any questions? Contact us

    Get answers about UserZoom, we’re here to help.
    Talk with one of our knowledgeable Specialists.

    Contact us

  • Request a private demo

    Schedule time with our UX Specialist to discuss
    how UserZoom can meet your specific needs.

    Request a demo