Why UserZoom?

Built for the Enterprise
Built for the Enterprise
  • Toughest Data Security Standards
  • Full Study Customization & Flexibility
  • High-Quality UX Research & Consulting Services
  • Hands-on Local Support
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Agile & Cost-Effective
Agile & Cost-Effective
  • Going unmoderated means no equipment or long hours in a lab
  • Build studies and gather feedback just hours, great for an agile timeline
  • Automated data & analytics
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Easy Recruiting
Easy Recruiting
  • Diverse, high quality panel recruitment
  • Reach real users in the shortest amount of time
  • Options include: live intercepts, email links, QR codes & more
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All-in-One Platform
All-in-One Platform
  • Integrated solutions for Usability Testing, Information Architecture Optimization, UX Benchmarking & Voice of Customer Research
  • Flexible, Feature-rich, Customizable
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Qualitative & Quantitative
Qualitative & Quantitative
  • Collect quant & qual data with a single solution
  • Audio, video & screen recordings of real people interacting with your site, plus success rates, satisfaction ratios, heatmaps and more
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  • Conduct UX research and usability testing with participants using iPhones, iPads & Android devices
  • Provide a consistent user experience across all channels: websites, mobile sites, mobile apps
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UserZoom's All-in-One Platform at a Glance

A Complete Worry-Free Solution to Cost-Effectively Measure Customer Experience and Conduct Usability Testing


Get the right participants in the shortest amount of time with our flexible recruiting options.

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Research Software

The Most Advanced Research SaaS for Mobile and Desktop Devices.

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From defining a study to analyzing the data, we offer whatever it takes for you to be successful.

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Want to know more?

Get a Personalized Demo

What results do you get?

  • img-15 Effectiveness Ratios
    (success, error, abandonment and timeout)
  • browser-videos-133x133 Audio Feedback
    & Screen Recording
  • efficiency-new Efficiency Ratios
    (time on task and number of clicks)
  • img-17 Clickstreams & Heatmaps
  • img-16 User Satisfaction Rates
  • text-cloud-3 User Comments

Would you like to learn more?

Meet our Customers

Half of Fortune Magazine’s Most Admired Brands already profit from UserZoom

  • ryanair

    Mark Kelly

    Head of Research and Usability at Ryanair Labs

    UserZoom has given us another string to our bow by providing invaluable qualitative and quantitative insight from remote usability testing.

  • Elijah Degen

    Elijah Degen

    WW Customer Experience at Lenovo

    Elijah Degen

    UserZoom is the only tool that can test all three screens and it has a great deal of capabilities. It is the most robust tool out there.

  • dorilyn

    Dorilyn Northrup

    User Experience Designer at ACI Worldwide

    Dorilyn Northrup

    UserZoom helps ACI Worldwide reduce the time it takes to make the right revisions to our user interface screens

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Let’s talk

  • Any questions? Contact us

    Get answers about UserZoom, we’re here to help.
    Talk with one of our knowledgeable Specialists.

    Contact us

  • Request a demo

    Schedule time with our UX Specialist to discuss
    how UserZoom can meet your specific needs.

    Get a personalized demo