What you get:
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Success Rates, Time On Task
How productive is your website?
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Net Promoter Score
Would users recommend you?
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Navigation Paths
Where do users go?
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Click Heatmaps
Where do users click? Do they search or browse?
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What’s hot:
Webinar: Hotel Industry UX Benchmark Study
In the following video you can see the webinar presentation, including highlight results of the study.
What’s new:
More content about remote usability testing
Tue, 08/31/2010There are a bunch of articles being written about remote (or online) user research recently. It's clearly a sign that this methodology is quickly becoming more and more popular. Here's a few examples: Creative Ways ... Read more
Hilton Hotels Ranks #1 in Competitive Search Usability Research
Tue, 08/17/2010UserZoom teamed up with user research firm Key Lime Interactive to benchmark the user experiences of 5 leading hotel websites, including Hilton, Marriott, Hyatt, Intercontinental Hotels Group, and Starwood. After speaking with ... Read more