UserZoom is the only tool that can test all three screens and it has a great deal of capabilities. It is the most robust tool out there.
With UserZoom, UX professionals can run unmoderated, task-based studies with geographically dispersed participants over any web-based interface (website, prototype, mock-up.) Participants take the study simultaneously (asynchronous), in their natural context, using their own PC or device.
Unlike traditional in-lab user testing, remote unmoderated testing does not require a moderator and lab facilities and enables you to:
- Reduce the cost
- Save time
- Recruit with ease
- Improve the frequency of usability testing
Test Websites to Identify Usability Issues
Evaluate how your website performs and identify areas for improvement. Is it easy to use? Can users find what they need in a timely manner?
Test Wireframes or Prototypes
Run tests on wireframes and prototypes to identify usability issues before new products are launched.
Optimize Conversion Rates
Find out why customers abandon a purchase in your web store.
Conduct UX Benchmarking
Conduct a baseline study and measure how your website performs over time.
Benchmark Against Competition
Identify your strengths and weaknesses in comparison to your competition. You can test any site since no coding is required.
Conduct International Research
Since no moderation is required, you can test with users no matter where they are, as long as they have access to the Internet.
User Facial Expressions, Audio Feedback
& Screen Recording
(success, error, abandonment and timeout)
(time on task and number of clicks)
- Clickstreams & Heatmaps
- User Satisfaction Rates
- User Comments
1 Create a StudyBuild a study with tasks for users to perform. Use logic to manage follow-up questions and answer options.
2 Invite ParticipantsInvite participants via email, social media or a panel provider.
3 Analyze ResultsObtain automatically generated data with graphs, user videos and session recordings. Filtering options make your analysis easy and efficient.
How our Customers benefit from Remote Usability Testing
Quant. and Qual. Data
Collect quantitative and qualitative data in one study.
Validate task success by question, time or URL.
Sample Quality Control
Exclude speeders and cheaters from your study.
Randomize tasks between users to limit the length of the study.
17 Languages Supported
Conduct international research with our localized interface.
Advanced Logic and Conditions
Build a highly flexible study skipping users past unnecessary questions.
Advantages over traditional in-Lab Testing
Low Research CostsSave money, which is usually spent on a moderator and a lab. Also save time planning and running a study.
Agile WorkflowObtain test results fast and integrate your research findings into your agile development process.
Large SamplesRun usability studies with hundreds of users in different countries at the same time.
UserZoom Recorder allows you to record users’ screen interaction, hear their thoughts and see their facial expressions.
These video and audio capabilities combined with UserZoom’s quantitative UX metrics enable you to tell a complete story about your users’ experience.
Learn more about UserZoom Recorder.
Need more info?
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