Webinars
Webinar: Hotel Industry UX Benchmark Study
Mon, 06/07/2010, Webinars
In the following video you can see the webinar presentation, including highlight results of the study.
Also, you can see the slideshare presentation. By the way, if you would like to obtain more detailed results, please contact us.
Webinar: Combining Lab and Online Usability Testing: Lessons Learned
Thu, 05/06/2010, Webinars
How does one pair online usability testing with lab usability testing? On May 6th, 2010, UserZoom joined forces with Bentley University’s Design and Usability Center to present how online, unmoderated usability testing can be combined with lab usability testing to produce rich, actionable results. We examined Amazon’s e-commerce grocery store and compared the results of each method to reveal the secrets and lessons we have learned.
You can also download the slides from Slideshare!
Webinar: UK Insurance Industry Benchmark Study
Mon, 05/03/2010, Webinars
On April 29th, 2010, UserZoom teamed up with Europe’s leading UX Consulting company, Foviance, to bring you the latest results of our Insurance industry UX benchmark study. We will be comparing highly-competitive UK insurance giants, Direct Line, AXA Direct, Aviva, and Legal & General, to examine how their customers perceive online user experiences.
Upcoming Webinars not to miss!
Thu, 04/01/2010, Webinars
We'll be hosting two new complimentary Webinars that you should not miss: 1. UK Insurance Industry Benchmark Study and 2. Combining Lab and Online Usability Testing: Lessons Learned
How to conduct Web Customer Experience Benchmarking (Webinar)
Fri, 03/12/2010, Webinars
You can't manage what you can't measure, so... How do you actually measure user experience?
Join us and Key Lime Interactive, a UX Consulting firm, to discover what, why, and how to conduct website user experience & usability benchmarking in this complimentary webinar, February 25th from 9:30am - 10:30am PST.
You'll learn how to effectively measure the quality of a website's user experience across various competitors, within one industry, across time, using an online quantitative research methodology commonly referred to as "unmoderated remote usability testing."
Searching for People Online (Webinar)
Thu, 03/11/2010, Webinars
Here are the results of our recent study about how people search online. We dive into this complex world of searching for people, which has become quite a hot topic thanks to the popularity of social networking websites
Blog Tags
- after
- Amazon
- and Legal & General
- automated
- Aviva
- AXA Direct
- benchmark
- Benchmark Study
- benchmarking studies
- Bentley University’s Design and Usability Center
- Big Design
- Big design conference
- books
- CHI
- CHI Conference
- Combining Lab and Online Usability Testing
- Conversion Conference
- Direct Line
- Foviance
- germany
- helpful
- Hotel Industry
- Legal & General
- natural context
- Online Healthcare Usability Study



