Enterprise Research Platform For Better User Experience

Test, Measure, Benchmark & Optimize

the UX of any digital product, at any stage

Prototypes

Test wire-frames and prototypes early on to validate concepts.

Learn More

Desktop

Test your desktop websites and applications from concept to launch.

Learn More

Mobile

Test your mobile websites and applications with the same platform.

Learn More

Why UX?

UX impacts the bottom line.

Forrester Research conducted a Total Economic Impact (TEI) study and examined the potential return on investment (ROI) enterprises may realize by deploying UserZoom and increasing their focus on UX Research:

10px

537%

return on investment

10px

$2.3mn

in total benefits over 3 years

10px

<6 months

payback period

30px

Solutions for all teams

UserZoom is the complete solution for unlocking the UX insights you need to create better user experiences.

10px

For UX Pros

Test throughout the product lifecycle—from prototype to launch and beyond

10px

For CX Pros

Go beyond analytics to understand the why behind the what

10px

For Product Managers

Build products your users and customers will love

10px

For Executives

UX is a brand differentiator that affects the bottom line

Get the complete story behind your user experience

We know it takes more than just a user video to understand your user experience.

USER VIDEOS
UserVideos_sm

Capture video and screen recordings of users as they walk through their experience with your website or app.


UX METRICS
UX_Metrics_sm

Automate the collection of data across large, statistically significant representative populations to quantify the user experience.

HEATMAPS
HeatMaps_sm

Visualize how your users are behaving on your digital properties through Clickstreams and Heatmaps.



NPS & RATINGS
Questionnaire_m

Gather relevant, detailed information and insights through easy to use online surveys.




Manage your own studies, or leverage our UX experts

Extend your team and scale your research with our Professional Services options.

User Onboarding & Training

We enable your team with world-class onboarding and training to ensure you're set up for success, every step of the way.

UX Strategy

We partner with you to develop your UX strategy based on your research goals and objectives.

UX Research

We can handle every aspect of your studies–from planning, study building, participant recruitment, and data collection to analysis & insight reporting.

Customer Stories

UserZoom helps these companies test, measure, monitor and improve their user experiences.

UserZoom_Brandmark
20px

We are the UX Insights Company.

20px