We Automate UX Research for Scale and Speed

Qualitative & quantitative insights, all in one place

UserZoom gives you the complete story on UX:


Capture video of real people using your website or app to observe user behavior and identify usability issues


Automate the collection of data across statistically significant representative populations to quantify your user experience and answer business-critical questions


Collect actionable behavioral data by visualizing how your users are behaving on your digital properties with Clickstreams and Heatmaps


Gather attitudinal data and insights through easy-to-use online surveys to understand and monitor your user and customer satisfaction


Why UX?

UX impacts the bottom line. It influences all of the digital interactions your customers, employees and partners have with your brand, and can make or break the success of your competitive differentiation, digital transformation efforts, and financial performance.

Forrester Research conducted a Total Economic Impact (TEI) study and examined the potential return on investment (ROI) enterprises can realize by deploying UserZoom and increasing their focus on UX Research:



return on investment



in total benefits over 3 years


<6 months

payback period


Solutions for all teams

UserZoom is the complete solution for liberating the UX insights you need to create better user experiences.


Test throughout the product lifecycle—from prototype to launch and beyond


Go beyond analytics to understand the why behind the what


Build products your users and customers will love


Drive your key metrics and accelerate digital transformation with agile UX insights

Test, Measure & Benchmark UX

Full-cycle testing across any digital product, on any device

Gain strategic insights into user’s needs and goals, before you build it.

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Test wireframes and prototypes early on to validate concepts.

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Test your desktop websites and apps from concept to launch.

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Test your mobile websites and apps with the same platform.

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Manage your own studies, or leverage our UX experts

Extend your team and scale your research with our Professional Services options.

We enable your team with world-class onboarding and training to ensure you're set up for success, every step of the way.

We partner with you to develop your UX strategy based on your research goals and objectives.

We can handle every aspect of your studies–from planning, study building, participant recruitment, and data collection to analysis & insight reporting.

Case Studies

Learn how top companies are scaling their UX research and impacting business-critical metrics with UserZoom.


We are the UX Insights Company.