Continue to scale your UX practice at Amazon
Our standing partnership...
11 years
UserZoom customer
485
Studies conducted in 2021
44,440
Sourced participants in 2021
Teams we empower...
UX/Design
Make confident decisions throughout development while continuously testing and iterating to keep up with on-going innovation.
Product
Drive user-informed decisions early in product development and avoid product failure by discovering unmet needs with no delays.
Research
Standardize your insights strategy to get the right data at every stage of development and drive your roadmap of UX improvements.
With the solutions they need...
UX insights platform
Discover our simple and secure platform to meet all your UX goals.
Dedicated research experts
Scale your UX processes with the guidance of our best-in-class research partners.
Access target audience
Recruit from over 120 million global participants with the right research approach.
To achieve business impact...
Speed to insights
Fast and shareable access to behavioral data on task success rates, time on task, and visual heatmaps.
UX Measurement
Standardize your practice to measure progress over time and performance against competitors in one place.
Democratization
Empower your Amazon team by providing easy access to UX resources and education to boost the value of UX.
Confident design decisions
Increase confidence in your design decisions with behavioral data and higher sample sizes.
"UserZoom really opens the world of user research and helps me do my job better. In the past, we were mainly using usability testing or interviews. With UserZoom, we are also able to run card sorting, tree testing, and surveys. We are collecting much richer data from our users with UserZoom's [mixed-methods] capability."
Meijia Gao, Sr. User Experience Designer
The Total Economic Impact of UserZoom study
Forrester Research conducted a Total Economic Impact (TEI) study and examined the potential return on investment (ROI) enterprises can realize by deploying UserZoom and increasing their focus on UX Research:
537%
return on investment
$2.3M
in total benefits over three years.
<6 Months
payback period