ANALYTICS

Collect qualitative & quantitative data to get the complete story

User Feedback Videos

Quickly capture user video, audio and screen recordings as participants perform tasks on your web site, mobile site, mobile app, or prototype. Watching users perform a task has never been easier. You can use our technology to collect data from remote participants that is easy to view, filter, sort, download and share.

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OnlineVideos
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UX Metrics

Automatically gather quantitative UX metrics such as success rates, time on task, page views and number of clicks. Get the answers to your pressing questions and more with usability data collected with UserZoom. Don’t guess – measure.

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Heatmaps

See exactly how your users are behaving and where they’re clicking on a page. Analyst firms report as much as nine-fold revenue improvements from the application of behavioral data. With UserZoom you can easily collect behavioral data that is actionable and put it to use while it’s fresh.

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HeatMaps
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Clickstreams

View and analyze what path participants are taking through your site to complete their tasks, what percentage of them are successful, where they complete, and where they abandon.

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Survey Responses

What do users like or dislike about your web site, mobile site, app? How easy is it for users to perform core tasks? Would they recommend your site to others? What are their recommendations for improving it? Get survey responses from your users and keep your finger on the pulse of your audience.

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OnlineSurveys
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Dendrograms

The way content is organized and categorized on your site is crucial to a user’s experience. Information Architecture (IA) focuses primarily on the navigation and taxonomy (labeling) of your web or mobile site. See how participants tend to group together certain items in both open and closed card sorts.

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View & Analyze Results During the Collection Process

Within UserZoom’s dashboards you can:

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See a summary view of your data

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Browse individual responses

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View dynamic charts

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Use sort and filter options to analyze specific data views and segments

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Easily download your results in multiple formats

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We are the UX Insights Company.

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