Tom Hayes

UX Researcher and Research Partner, UserZoom

Tom has worked in customer and UX research since 2012 and joined UserZoom after managing a research team at one of Britain’s top grossing retail sites. He focuses on helping companies push their UX research maturity to make the most out their research function in the Retail and Gaming sectors. Outside of work he enjoys drinking craft beer and taking Colin & Norman (his dogs) out for walks in the Yorkshire Moors.