Graham Charlton is Editor in Chief at SaleCycle and former Editor of Econsultancy and ClickZ. When he’s not creating content, he can be found listening to vinyl, spending time with the family and enjoying the odd glass of red wine.


Nine tips for improving UX in marketing emails

Marketing emails are an effective way to keep in touch with your customer base, recommending relevant products and keeping customers informed about sales and special events. With so many marketing emails landing in people’s inboxes, emails need to work hard to catch the user’s attention…

Four UX lessons from Online Travel Agencies (OTAs)

Online travel agencies (OTAs), such as, Kayak and Expedia, offer some of the most user friendly experiences on the internet. So let’s highlight the lessons that other travel companies and non-travel retailers can learn from these companies. The online travel market was worth $564.8 billion…