John is a User Experience Researcher with 10+ years of practical experience in a broad range of quantitative and qualitative user research, analysis, and design for software and web products. John is focused on helping companies learn how to make their web and mobile products easier to use.
Eye Tracking 101: A User Researcher’s Guide
It’s not just for optometrists anymore. As part of our UX 101 education series, where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of eye tracking!…
Card Sorting 101: A User Researcher’s Guide
So much more than the game of Solitaire. As part of our UX 101 education series about the different types of studies and user research methodologies you can use with the UserZoom platform, in this article we’ll introduce readers to the exciting world of card…
A Simple Template for Writing Usability Tasks
Whether you’re working with stakeholders to develop tasks or working on them yourself, this handy template is a great way to organize your thoughts and make sure you’re prepping for a successful study. Feel free to share this with friends and colleagues.