I provide UX/CX leadership by making substantive contributions to products and services that deliver exceptional end-to-end experiences. Strengths include strategy development, actionable research, design thinking, team building, and establishing trusted relationships with diverse stakeholders.
Eight expert tips for transitioning from in-lab to remote user research
Mary Luong, Ph.D, offers some best practice advice on how researchers who are used to in-lab, in-person UX research can transition to remote, while still remaining user-centric. The following tips are taken from our latest on-demand webinar, where Mary Luong, Sr. Director, Research Partner, discusses…