Phil got his degree in creative writing, where they told him he most likely wouldn’t be able to use his degree for his career. He obviously won that round. When not working with UX researchers he can be found teaching martial arts and working on his fiction novels.


Mobile App Testing on Android Devices

These ARE the droids you’re looking for. We’re proud to announce that all of the robust mobile app testing you know and love from UserZoom is now available on Android devices. This comes at a pivotal point in time as smartphone ownership in America has…

Do User Videos Tell the Whole Story?

Why Videos Won’t Answer All Your Questions The old adage says that a picture is worth a thousand words, but does that mean a user video is better than a thousand survey responses? What’s being missed when research is only done through gathering and watching…