Takashi Kuwahara has worked as a UX researcher for over 10 years in personal finance, wellness, and consumer electronics. While not running research studies on UserZoom, he enjoys being outside playing tennis and soccer.
Speeders, Cheaters, Bots and Repeaters: How to design your research study with data quality in mind
Speeders, Cheaters, Bots and Repeaters pose a huge problem to UX and CX research. Responses from these participants can wreck your data by artificially influencing success rates, task times, and overall ratings. Although the industry norm is to expect around 10-15% of these participants in…