Digital marketer with an analogue heart, getting SaaS’y with data and content. Director of Marketing at UserZoom. Infrequent updater of bios, so who knows how accurate this actually is.


28 expert opinions on user-centred product management

The definition of product management and what it entails seems to change from company to company—and, irritatingly, from person to person. Marketers think you’re there to build v2 of all competitors’ features Salespeople expect you to help them close deals by building features on a…

21 expert opinions on ecommerce checkout UX

To celebrate the release of our latest Ecommerce UX competitive benchmark report we asked 21 experts their opinions on the ecommerce checkout process. In particular, what’s one thing that retailers are doing wrong and what’s one thing they’re doing right? You could be thinking of a thousand things…