AMA with Amy Johansson, Senior UX Writer and Customer Journey Specialist at IKEA
Join us for a live AMA session on 22nd April, where we’ll be joined by Amy Johansson, Senior UX Writer and Customer Journey Specialist at IKEA. Time & Place: 1 hour on 22nd April, Wednesday at 4pm BST / 5pm CEST / 11am ET /…
A simple template for writing usability tasks
Whether you’re working with stakeholders to develop tasks or working on them yourself, this handy template is a great way to organize your thoughts and make sure you’re prepping for a successful study. Feel free to share this with friends and colleagues.
UX Chat with Robert van der Elst, Front End Developer and UX, on User Research Surveys
Join us in this #UXChat with UX Chat with Robert van der Elst, Front End Developer, in this upcoming Twitter discussion on User Research Surveys. Welcome to #UXchat – it’s our one-hour live Twitter discussion (via the #uxchat hashtag on Twitter) where you can rub…
Time to embrace Smart Work: How COVID-19 will teach us to be more efficient and come out stronger
There’s no denying that COVID-19 or Coronavirus is a very unfortunate event that’s caught everyone by surprise. We’re certainly living through difficult times and this situation will likely remain for a while. But rather than panic, let’s work on what we can control. Figuring out…
UX Chat with Lizz Horvath, UX Designer, on UX Process and Working With a Team
Join us in this #UXChat with Lizz Horvath, UX Designer, in this upcoming Twitter discussion on UX Process and Working With a Team. Welcome to #UXchat – it’s our one-hour live Twitter discussion (via the #uxchat hashtag on Twitter) where you can rub virtual shoulders…
Two-factor authentication: How Security and UX can work together on the user journey
Two-factor authentication. Three words guaranteed to drive fear into any UX specialist. You design a smooth, intuitive user journey, where people can effortlessly access your site, flow through the process with barely a click and be thrilled by the ease with which they acquire what…
Seven tips for optimising your remote moderated research script
A handful of recommendations for writing effective remote moderated research scripts that result in happier test participants and valuable insight. Our team spends countless hours helping people optimise their research designs for remote moderated research or any ad-hoc qualitative projects that lay ahead. Although a…
Interview: Amy Johansson on the development of UX Writing at IKEA
Amy Johansson, Senior UX Writer and Customer Journey Specialist, arrived at IKEA in 2017 at a time when the company wasn’t particularly design mature, but knew that it needed to do more than slap some copy on a graphic and hit publish. With her technical…
A very handy guide to moderated and unmoderated testing
When you have the full blessing of your stakeholders to run some user research on your product, and you know the areas in which you want to test and/or improve (all fully aligned to business goals, of course) you’ll then have to decide whether to…
What developers need to know about accessibility
Welcome to the third part of our series where we delve into the more technical aspects of accessibility design offering practical guidance on making digital experiences open to everyone. This week, we’ll look at the common issues and best practices that developers will have to…