How to ensure quality unmoderated test data
Unmoderated research is a very powerful tool. You get speed, efficiency and quick insights that can accelerate your team and move your product forward. However, one of the challenges of unmoderated research is that when relying on people taking studies from remote locations, you remove…
Too Much Information Architecture: Figuring out how big to make your website
Hopefully by now you’ve discovered our guides and articles about Information Architecture (IA) – the process of determining how the information and content on your site is structured. But once you’ve gone through the IA optimization process, there’s still one thing left to determine: just…
A technical perspective on accessibility: 13 WCAG recommendations explained
When you hear the word accessibility you may not be sure how it applies to your website. We’re all very familiar with how things in the physical world may accommodate disabilities, such as elevators, closed captioning, hearing aids, glasses or audio-visual equipment. But how do…
How to manage user research priorities when you have limited resources
When your organization has bought into the idea of running user research throughout the entire design process, there’s one side effect you may not have expected to be an issue – the sheer volume of requests from multiple teams asking for your UX expertise. Now…
Fighting the nope: How do you overcome users’ resistance to changes in your UI?
Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? Every year, without fail, Facebook and Twitter make minor changes to their UI. Far from a major overhaul, they’re usually just a reduction in clutter or an…
AMA with Laura Klein, Author of Build Better Products & UX for Lean Startups
Join us for a live AMA (Ask Me Anything) session on 29th January, where we’ll be joined by Laura Klein, Author of Build Better Products and UX for Lean Startups. Time & Place: 1 hour on 29th January, Wednesday at 5pm GMT / 6pm CEST…
UX Chat with Ishiyetaa Saxena, UX and Service Designer, on Planning for 2020
Join us in this #UXChat with Ishiyetaa Saxena, UX Specialist and Service Designer, in this upcoming Twitter discussion on Planning for 2020. Welcome to #UXchat – it’s our one-hour live Twitter discussion (via the #uxchat hashtag on Twitter) where you can rub virtual shoulders with…
Happy holidays! Here’s UserZoom’s very best UX content of 2019
It’s time for the UserZoom content machine to set its out of office reply to, “sorry we’re unable to respond, we’ve found the secret supply of mince pies and sherry (UK) / pumpkin pies and eggnog (US)” and say a huge thank you for all…
How to get stakeholder buy-in for user research: 31 expert tips
Getting stakeholder buy-in for user research can be like talking to a brick wall, except the brick wall isn’t just ignoring you, it’s telling your colleagues you don’t know what you’re talking about, sends texts from their phone while you’re trying to explain something, accuses…
The trouble with mega drop-down menus and what you can do differently
Mega drop-down menus, the ‘diagonal problem’ and why you shouldn’t adopt a design trend just because everyone else is doing it. Look at this… Let’s say you’re looking to buy a Samsung watch from EE. The option is there, but how long does it take…