UX Battle of the Week: Bell Canada vs Rogers
UserZoom ran a quick competitive UX benchmark study between Bell Canada and Rogers, some of Canada’s largest telecommunications providers, to see how users experienced navigational and core tasks, as well as how they rated their overall experience on these websites.
AMA with Juan Rafael Lopez, Senior Product Director at UserZoom (previously at Validately)
Join us for a live AMA session on 31st July, where we’ll be joined by Juan Rafael Lopez, Senior Product Director at UserZoom (previously at Validately). Time & Place: 1 hour on 31st July, Wednesday at 4pm BST / 5pm CEST / 11am ET /…
The demise and rebirth of UX Research and how to survive it
I’ve been witnessing an interesting phenomenon in the UX space around the function of the UX researcher. One of demise and rebirth. Despite the rising dominance of user experience as a competitive differentiator and its rise in perceived value throughout the C-suite, Tesco let go…
AMA with Pavel Samsonov, Product Designer at Bloomberg Enterprise
Last month on our UX community Slack channel, we hosted a live AMA withPavel Samsonov, Product Designer at Bloomberg Enterprise. These are the highlights from his one hour chat. Pavel Samsonov is a Product Designer at Bloomberg Enterprise, the market leader in financial and business…
UX Chat with Jonti Eccles, Content Manager and Designer, on Content Design and Prototyping
Welcome to #UXChat with Jonti Eccles, Content Manager and Designer, in this Twitter chat roundup on the topic of Content Design and Prototyping. For those who are new to #UXchat – it’s our one-hour live Twitter discussion (via the #uxchat Twitter hashtag) where you can…
Why you should test other people’s sites before your own
Budget is often restrained for designers and researchers; whether in time, money or both. So, why would it ever make sense to test someone else’s website? Especially where you don’t have any ownership or influence to change the designs based on your research or testing?…
How insurance companies can improve their online user experience
With more people heading online for insurance quotes, this is a sector in which UX has become vital to remain competitive. Insurance companies are spending a lot to attract customers to their websites. Indeed, insurance and related terms are frequently some of the most expensive PPC…
Get Results! See what’s coming in UserZoom’s Summer 19.3 Release
We made it! After more than a year of backend and UI development, the UserZoom Results transformation will finally be complete and ready to launch on 30 July 2019. What started as a beta in October 2018 is now a wholly redesigned Results experience. We…
A comprehensive guide to A/B testing
How much impact can one tiny, little feature on a webpage really have? A whole lot, as it turns out. Through A/B testing, hotel booking site arenaturist.com found that a vertical form (vs. a horizontal form) had a huge impact on their users, and their…
UX Chat with Neil Kleid, Senior UX and Product Designer at Girl Scouts, on Establishing a Design Process for a Cross-Functional Team
Welcome to #UXChat with Neil Kleid, Senior UX and Product Designer at Girl Scouts, in this Twitter chat round-up on the topic Establishing a Design Process for a Cross-Functional Team. For those who are new to #UXchat – it’s our one-hour live Twitter discussion (via…
