UX Boot Camp for Agile Development

UX Boot Camps for Agile Development is a one-day course for lean and agile professionals that want to improve how they integrate the right amount of just-in-time UX to meet their business objective and deliver the optimal customer experience that creates long-term sustainable market and revenue growth.

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Does conversation hurt or help chatbot UX?

This article explores when conversation benefits and when conversation hurts chatbot UX. I walk through case studies for both sides of the argument and compare divergent opinions from Ted Livingston, CEO of Kik, who advises bot makers to deprioritize open-ended chat, and Steve Worswick, the creator of “the most human chatbot,” who encourages developers to invest in truly conversational experiences.

Incorporating Agile UX research: Part 3 – Maintenance

In the last series, we discussed the logistics of running and analyzing UX research sessions. In this final post, we’ll discuss how to keep research findings from getting lost over time.

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Incorporating Agile UX research: Part 2 – Logistics

It can be an adjustment if you’re transitioning from a traditional Waterfall culture to Agile. There are, however, some logistical and team adjustments you can make to more easily incorporate UX research in an Agile environment. I’ve found taking advantage of Agile’s focus on collaboration between cross functional team members can actually maximize the impact UX research is able to have across the board.

Incorporating Agile UX Research: Part 1 – Setup

As Agile UX teams are able to figure out how to fit research into sprints, making sure the data collected gets appropriately analyzed and then actually used can still be troublesome. In this series, we’ll discuss challenges of integrating UX research into sprints and some strategies to overcome those struggles.

Post Webinar Q&A: Getting Stakeholders Involved in Your UX Research

We recently ran a webinar with Leah Kaufman of Lenovo, where Leah gave tips to practitioners looking for help to get stakeholders involved in UX research. During the Q&A portion we had quite a few folks write in their questions and ran out of time to answer everyone’s. We gathered all the questions and Leah was kind enough to answer the one’s we weren’t able to during the webinar, along with the ones she did answer in case you weren’t able to attend.