Six predictions for the UX and CX industries in 2020

As we wrap up another thrilling and fast-paced year in the life of the experience industry, it’s time to take a quick breath, take stock…

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10 UX design trends to look out for in 2020

Looking at the immediate future of UX design and beyond, Neil Sheppard warns against getting too excited about AI, apps and mega-navs but recommends getting VERY excited for white space, walk-through tools and the ‘internet of places’. I’m going to go out on a limb…

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