How to Capture User Experience Metrics
How many times have you wondered how you can collect meaningful and significant user experience metrics to validate your research?
Many researchers struggle with this same dilemma on a daily basis. For example, how can we know the magnitude of the issues we are detecting in a traditional usability lab study? Surprisingly, there are many ways to capture useful user experience metrics if you have the knowledge of what solutions to use and how to use them.
This article shows the solutions available in the market and the UX metrics you can—and should—you collect.