Optimize Your Strategy: The Power of Combining Design Thinking and ROI Metrics

On May 1st, join Sean Van Tyne, as he walks you through the five stages of Design Thinking and the ROI metrics that can be collected.

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A New UX Maturity Model

For at least ten years now I have been collecting UX and CX Maturity Models. I’ve never really been completely satisfied with the ones I’ve found, and the main reason has been that I felt that the framework and level of detail was not appropriate for the executives with whom I’m engaging with regularly. So this year I finally decided to write my own.