A quick start guide to running user research in Agile

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product…

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How to run an effective Design Sprint

Running a Design Sprint can be an effective way to solve problems and validate ideas at the earliest stages of product development. Let’s take a practical look at how this process can help you understand customer problems, develop an effective prototype and surface actionable insights…

Lee Duddell, Senior Director of UX Research, on ‘Common mistakes rookies make when testing (and how to overcome them)’

Lee Duddell, UserZoom’s Senior Director of UX Research, reveals some of the mistakes that newbies make when they’re running tests for the first time and how they can avoid them.  In the following video and transcript of his talk at BetterUX London 2019, Lee takes…

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