How to test Voice UI with UserZoom
The recent proliferation of voice control in human computer interaction has thrown a wrench into the machine of digital experience. That’s why we have created these tips on how to conduct UX research on voice user interfaces with UserZoom.
Does being Agile mean you’re user-centred?
How does user-centred design (UCD) fit into Agile, a project management methodology designed to manage development in a quick and incremental way? By definition, Agile is a set of development methodologies of dividing work into quick and short ‘sprints’, allowing for frequent reassessments of project…
Three enemies of UX and how to defeat them
What are the three major enemies of UX, why are they preventing us from delivering great user experiences, and how do we conquer them? To answer these questions, we have Lee Duddell, UX Director at UserZoom and Chris Lockhart, Web Content Lead at the University…
Six things News UK learnt about running user research in Agile
Join Claire Dracott, Deputy Head of User Experience at News UK, and Lee Duddell, UX Director at UserZoom, as they reveal the challenges and rewards of running user research within Agile Sprints. As more organizations adopt Agile, the traditional means of running user research are…
AMA with Jeff Gothelf, author of Lean UX and co-founder of Sense & Respond Press
Last week on our UX community Slack channel, we hosted a live AMA with Jeff Gothelf, veteran product designer, team leader and coach, and award winning author of Lean UX, Sense & Respond and Lean vs Agile vs Design Thinking. Jeff Gothelf has spent his…
Three things we learnt about integrating UX design into the Scaled Agile Framework (SAFe)
Join the UX team from Travelers as they reveal how they integrate UX design into the Scaled Agile Framework (SAFe) and how they make it work for their organization. You might have heard about SAFe. Maybe others have told you it’s a scary and confusing diagram…
How To Run Research In Agile Sprints By Democratizing It Across Teams
Discover how News UK & others have: built the case for running regular research, bringing other parts of the organization onboard, democratized testing so that not only researchers, but designers, copywriters, and even product owners can run studies and successfully carried out UX research within two week sprints
Hold On To Your Hats: The Scaled Agile Framework (SAFe) Might Actually Be A Good Thing For Design
You might have heard about SAFe (Scaled Agile Framework). Maybe others have told you it’s a terrible, scary-looking, confusing diagram of how corporations try to “do agile.” Well, Jennifer and River of Travelers are here to let you know there’s good news – it’s really not that scary!
How To Run Research In Agile Sprints
For anyone working in Agile, or even those just thinking about it, is that embedding research into Sprints is not difficult if you take the right approach. Read this eBook and discover commonly perceived barriers to agile research, how to make research happen in agile, what agile UX Research looks like, how companies test in agile with UserZoom, real life scenarios from AIG and a popular UK, supermarket who working within agile sprints
Five UX tests every designer should be running in Agile sprints
The rise of Agile, means that organisations are taking a new approach to UX testing. Gone are the days of practitioners and agencies running occasional lab-based sessions at specific project milestones. Design decisions (and testing to inform them) need to happen usually within two week…