Retail UX in 2020: the impact of changing consumer behavior

Covid-19 has put online retailers under huge and unexpected pressure. Some have seen demand drop off dramatically while others have experienced spikes in traffic normally…

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Six ecommerce UX trends for 2019

Graham Charlton discusses augmented reality as a practical and useful tool, the ecommerce potential of voice search and how ecommerce retailers need to keep up with customers’ ever-changing expectations. As I wrote back in 2018, the user experience of ecommerce sites has generally been heading…

Seven super-simple ecommerce experiences

Distraction-free online retail experiences to guide your visitors smoothly to checkout. A few months ago, we published our top ecommerce trends of 2018, which featured some of the things we’re seeing (or would like to see) incorporated into online retail sites. In this round-up, we’re…

Five super-smooth ecommerce checkouts

If your website has done the hard work of taking customers through a landing page to the point where they’ve added items to their shopping baskets, it’s a shame if poor ecommerce checkout design lets the side down. It happens though. A good checkout will…