How to Measure User Expectations for Product Features
If you want to really know what users expect out of your product / product features, you’re going to have to get more in depth than simply asking them “Does this feature work the way you expected it to?”
Demystifying Statistics: What is p and what does p < 0.05 mean?
This blog series aims to demystify some of the common questions we get on statistics. In this blog post we will be talking about what a p-value actually is, why does it have to be less than 0.05, and how they can help with making decisions in your UX research.
A metrics-based model of the 21st century enterprise
Most UXers spend a lot of time developing and refining methods to capture the user’s perspective, but there is far less time spent learning and practicing how to make a strong business case for their findings. We’ve experienced this vividly and have developed a framework to present an updated model of the various metrics collected within an organization to help UXers make a precise and defensible case for their work.
Supercharge Your Corporate Dashboards With UX Analytics [On-demand Webinar]
Learn how executive dashboards bring visibility of your UX analytics to the entire organization.
What Your Audience Wants From Your Site (But Doesn’t Know How to Ask)
UX design can alter the perception and exposure of a brand, big or small. With the right touch you can bring out the personality of a business. But that’s the trick, isn’t it? Identifying and zeroing in on what an audience wants.
Creating Your Dashboard & Universal Measures With UserZoom – The Deep-Dive How-To
In this webinar, Dr. Peer will cover how experienced practitioners can accomplish bringing Universal Measures to their organizations by creating their eXperience Score, determine their story, and crafting their executive dashboard and product scorecards.
The Importance of Accessibility Testing
Today, there are many things to consider when designing digital products. A delightful experience and great usability are rocketing to the top of the list as more and more companies understand that experience is a key differentiator for the modern consumer. There is, however, one critical area that can sometimes be overlooked: accessibility for people with various disabilities.
Make UX A Part of the KPI Conversation With Universal Measures
Discover how you can make experience a critical KPI for your organization and the benefits Universal Measures brings to executives and stakeholders in this webinar on-demand.
Webinar: Make UX a Part of the KPI Conversation With Universal Measures
Key Performance Indicators or KPIs are basic measures that are often front in center in most board rooms. They give direction throughout an organization for what the priorities of that organization are. Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound…
UserZoom Partners with AccessWorks
By including users with disabilities in your testing, you will learn a lot about your site, plus you will know that you are helping to ensure access for all people, regardless of their ability.