Crowdsourced, In-the-Wild Testing: The New Face Of UX Research
I still vividly, and rather painfully, remember those days in the usability Lab. Our team of highly experienced User Experience researchers spent an insane amount of their precious (and expensive) time working on coordinating one-on-one usability testing sessions. Scheduling times. Always over recruiting because of…
A Buyer’s Kit: A Guide to Choosing the Right Remote User Experience Testing Software + Downloadable RFP Template
Finding the right remote user experience testing software partner for your company can be a challenge. To make your evaluation easier, we’ve created a handy kit that includes: A Buyer’s Guide + RFP Template
Choosing the Right Remote User Experience Testing Software for Your Company
We created a handy kit for you that includes a Buyer’s Guide to Choosing the Right Remote User Experience Testing Software for Your Company + RFP Template.
I can’t get no—Validation?: Determining Task Success in Usability Studies
When you want to conduct usability tests, make sure to contemplate the best route for your desired results. Picking the best task validation method will bring your data to life.
Four questions answered about Online Usability Testing
Over the past few years, many customers have asked us to share more information and insight into how Online Usability Testing works. To those of you who already are experts in what we’re about to discuss, this article may not teach you much that you…
6 Questions Answered about Designing for an Omni-Channel Shopping Experience
We had a great webinar last week on How to Design for an Omni-Channel Shopping Experience with Sean Van Tyne, co-author of The Customer Experience Revolution. Unfortunately we did not have enough time to answer all of the questions about designing for the omni-channel shopping experience that our audience…
UserZoom Recorder Review
On April 23, 2014, UserZoom announced a new qualitative feature, UserZoom Recorder. The new feature records the participants on-screen activity, keyboard/mouse input, their facial expressions, and audio simultaneously. Participants can think-aloud as they walk through tasks on either desktop or mobile devices. I asked the…
6 Key Steps to Successful Remote Usability Testing
Find out how to design a successful remote user testing study in 6 easy steps.