How to include user research in early product development

According to our recent State of UX in the Enterprise survey, ‘including research within the product development process’ is now the #1 challenge faced by…

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Post Webinar Q&A: Getting Stakeholders Involved in Your UX Research

We recently ran a webinar with Leah Kaufman of Lenovo, where Leah gave tips to practitioners looking for help to get stakeholders involved in UX research. During the Q&A portion we had quite a few folks write in their questions and ran out of time to answer everyone’s. We gathered all the questions and Leah was kind enough to answer the one’s we weren’t able to during the webinar, along with the ones she did answer in case you weren’t able to attend.

Website Redesign: Tips & Considerations for Developing a Research Plan

A User Experience professional will most likely be involved in a website redesign project once every two years or so (I have no data, just basing this on anecdotal evidence). It helps to recognize that there are patterns most redesign projects go through; even if each redesign situation is unique, there is always anxiety, fear of the unknown, and fear that something will go wrong with the redesign and launch.

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