What is a customer journey map and why do you need one?
What does a customer journey map look like? What does it consist of? What are the benefits? How can it help your organisation focus on the one thing that truly matters? Let’s look at some practical advice on placing the customer at the heart of…
What is card sorting and why is it important to your site’s UX?
Here at UserZoom we’re all about bringing the maximum amount of learning to people at any stage of their UX development. Hence we’re bringing you these regular UX beginner’s guides, aimed to help all the newbies of the UX testing world. This is also why…
UserZoom Enhances Their Pre-Study Checklist With Storage Check
Here at UserZoom we are taking steps to improve the quality of your results by ensuring a participant’s device is properly configured prior to entering a study via a pre-study checklist. Learn more about a how pre-study checklist can help ensure your feedback is valuable – i.e., actionable and good quality.
UserZoom Acquires WhatUsersDo
UserZoom Acquires European User Research Company WhatUsersDo, Further Strengthening Market Leadership. UserZoom customers can take advantage of this new ecosystem of panelists for even better, faster, and easier participant sourcing.
World Usability Day: Why Usability Matters to Executives
Seeing as today is World Usability Day, what better time to talk about usability and why executives should care about it.
Product Update: IntelliZoom, the Intelligent Participant Sourcing Engine, and Screener Capabilities
At Userzoom we know that quickly finding the right participants for your UX research matters. This is why we built IntelliZoom, UserZoom’s Intelligent Participant Sourcing Engine, and new screener capabilities to make sourcing participants for your usability studies and UX research faster, better, easier and more precise.
The Importance of Accessibility Testing
Today, there are many things to consider when designing digital products. A delightful experience and great usability are rocketing to the top of the list as more and more companies understand that experience is a key differentiator for the modern consumer. There is, however, one critical area that can sometimes be overlooked: accessibility for people with various disabilities.
How UX Booth Redesigned Their Homepage With UserZoom
Ideally, testing a new design should be easy to do, and it should provide valuable feedback. With UserZoom, we were able to do both – even on a tight timeline, with limited availability. We recommended UserZoom before based on individual experiences and stories from our readers. Now we recommend them even more, based on our experience at UX Booth.
Building A Better Experience: Unlocking The Insights To Deliver Exactly What Your Customers Want
UserZoom shares perspective on evolving UX research needs, from the lab to the wild, scaling your research capabilities and getting deeper insights, embracing agile and multi-method research on the path to a better experience, and diversifying your recruitment strategy