How to include user research in early product development

According to our recent State of UX in the Enterprise survey, ‘including research within the product development process’ is now the #1 challenge faced by…

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How to test your website’s iconography

In which our very own UX Researcher, Tom Hayes, investigates the world of online iconography and how you can test whether users understand all your various navigation signs and symbols. What does this icon mean? Now I would be very surprised if anyone isn’t thinking…

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