Grubhub and Round Table Pizza: Why CX and UX must work together

Alfonso de la Nuez, founder and Co-CEO of UserZoom, highlights the difference between Customer Experience (CX) and User Experience (UX) and discusses why business success depends on…

Read more

Why big data and UX need each other

There is no doubt that big data analytics is useful and necessary to build and scale products, but can big data tell us everything we need to know? An outside observer looking at the market might believe so. According to Forrester’s prediction, the big data…

Chat