How Health Insurers are Advancing UX [ebook]

A crucial part of practicing good UX is understanding what the baseline is for your industry. As the UX thought leader for the nation’s biggest healthcare organizations, we reviewed over ten thousand studies in 2019 to identify the top research trends for health insurers.

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Perform usability research AND user research with UserZoom

Quantifying usability through unmoderated online user testing. Why you would use quantitative testing when you are already conducting qualitative research? As with all usability methods, each has their place and purpose. Our UZ method and quantitative measures are not to replace the value you obtain…