Global Ecommerce Company: Benchmarking Their Mobile Experience – UX case study
With UserZoom, the company has gained a deep understanding of how the user experience on their mobile site compares to their competition.
International Ecommerce Company: Reducing Customer Support Calls – UX case study
The company’s Senior UX Researcher describes how this problem was solved using UserZoom’s solution and having the right methodology in place.
Bio-Tech Company Redesigns Their Website For Global Markets – UX Case Study
With UserZoom’s Unmoderated Remote Usability Testing solution, the company was able to successfully accomplish their goals and unveil an entirely new website
Fortune 50 Healthcare Benefits Provider: Transition to Agile UX Testing – UX case study
In 2014, the customer reorganized several disparate units into a single digital practices team consisting of UX researchers, UX designers, general graphic designers and a usability team including a lab at the company’s headquarters. Our primary contact started with the company eight years ago as…
Fortune 100 IT Company: Designing Effectively With Quick Iterative Testing – UX case study
“UserZoom helped us gain deeper insights into what influences buying behavior, particularly in terms of which capabilities rated strongly for potential buyers.”
Pablo Sanchez Martin, UX Director in Financial Services, on the Long-Term Value of UserZoom
Recently, UserZoom had the pleasure of speaking with Pablo Sanchez Martin, long-time UserZoom customer and former VP, Mobile Design and UX architecture at JPMorgan CHASE, the largest bank in the United States by assets. Pablo has also worked collaboratively with UserZoom, while being a part of…
Customer Testimonial: Anastasia Semenova at Barclays
UserZoom meets Anastasia Semenova, Head of UX Community at Barclays. Anastasia discusses how UserZoom’s tools and software platform helped raise ROI. In this testimonial she also covers major challenges and trends in UX.
Customer Testimonial: Jeff Sauro at Measuring Usability LLC
Hear from Jeff Sauro, Founding Principal at Measuring Usability LLC as he talks about the major benefits of UserZoom and how he uses it, what he likes most about UserZoom’s study setup, which of UserZoom’s tools or research capabilities he likes in particular and why.
Customer Testimonial: Dorilyn Northrup of ACI Worldwide
Hear from Dorilyn Northrup, User Experience Designer at ACI Worldwide as she discusses the benefits of using UserZoom. How ACI Worldwide integrates UserZoom into their UX research and design process, why ACI specifically chose UserZoom for their UX research and design needs, and how she…