Welcome to #UXChat with Alba Villamil, User Experience Researcher, in this Twitter chat round-up on the topic of democratization of user research.

For those who are new to #UXchat – it’s our one-hour live Twitter discussion (via the #uxchat Twitter hashtag) where you can rub virtual shoulders with some of the most knowledgeable UXperts on the planet and discuss a different UX topic every week.

This week our topic is: Democratization of User Research

Our esteemed host is: Alba Villamil, User Experience Researcher

Alba N. Villamil is an independent User Experience Researcher who specializes in designing for the social sector. Her projects focus on underserved populations such as refugees, low-income parents, and domestic violence survivors. In addition to working with local community organizations, she has also worked on projects with the Harvard Kennedy School and Rochester City School District.

You can connect with Alba via Twitter: @albanvillamil

This week, Alba and our UX community discussed the following subjects, which you can read through in the Twitter Moment below.

  1. In a world where engineers, PMs, and designers do user research, what is the role of the user researcher?
  2. Can we make the user research process more accessible without sacrificing the craft of research?
  3. How do you “skill up” team members with little or no user research experience? Is your goal research literacy, expertise, or something else?



Every week, we have a new guest host, sharing their knowledge and experience about a particular UX topic. If you want to guest host (or know anyone who’d love to) give us a shout out on Twitter @betterUX_