Combining Lab Research and Online Usability Testing
How does one pair online usability testing with traditional lab research? The Bentley University’s Design and Usability Center presents how online, unmoderated usability testing can be combined with lab usability testing to produce rich, actionable results. In this webinar, We examine Amazon’s e-commerce grocery store and compare the results of each method to reveal the secrets and lessons we have learned.
You can also download the slides from Slideshare!