The Online Shopping Experience: Benchmarking Four Ecommerce Websites in the Retail Industry
Did you know that online shopping cart abandonment rates are at an all-time high? In some cases, the rate has reached as high as 80%! Join us for another UX deep-dive where our UX Research team will discuss a competitive UX benchmark study UserZoom ran with four Ecommerce websites in the Retail industry.
A Forrester Study: The Total Economic Impact™ Of UserZoom
Discover how deploying UserZoom in your organization can lead to 537% ROI based on data collected from an independent report that UserZoom commissioned Forrester to carry out investigating the cost savings and business benefits of working with UserZoom and our comprehensive UX research solutions.
Optimize Your Strategy: The Power of Combining Design Thinking and ROI Metrics
Sean Van Tyne walks you through the five stages of Design Thinking and the ROI metrics that can be collected.
Competitive UX Benchmarking: How Four Healthcare Insurance Sites Scored Across the Board
UserZoom compared four Health Insurance websites across multiple states using both qualitative think-out-loud usability testing and task based large sample usability studies with screen recording – watch this webinar on-demand & learn more about this Competitive UX Benchmarking Study
Telling the Full Story: Adding Qualitative Data To Executive Dashboards
In this webinar on-demand, Dr. Andrea Peer discusses how to include unstructured qualitative data into a structured quantitative spreadsheet in order to create truly impactful product scorecards and executive dashboards.
Demystifying Sample Size: How Many Participants Do You Really Need for UX Research?
Here at UserZoom we get asked about how many participants should be recruited for a study almost every week. We are here to help! Learn more as Kuldeep Kelkar discusses demystifying sample size in this webinar on-demand.
Designing Impactful UX Benchmark Studies With UserZoom: Research Platform Deep-Dive
Join Dana in this webinar on-demand, as she takes you through a deep-dive into UserZoom’s research platform, walking you through how to set up your benchmarking study, data sets you can collect and how to gleam meaningful, impactful insights from your results.
Conducting Remote Moderated Research & Testing With UserZoom
Remote moderated research is an important tool to consider adding to your toolbox if you’re spending a lot of time (and money) traveling in order to conduct in-person interviews. Discover how you can enrich your UX research through remote moderated testing with UserZoom’s newest capability.
Remote Moderated 101: Expanding Your Research Toolkit
Get pro tips, how-to’s & best practices for remote moderated research & testing