Continue to scale your UX practice

Our standing partnership...

12 years

UserZoom customer

190

Studies conducted in 2021

14,300

Sourced participants in 2021

Teams we empower...

UX/Design

Make confident decisions throughout development while continuously testing and iterating to keep up with on-going innovation.

Product

Drive user-informed decisions early in product development and avoid product failure by discovering unmet needs with no delays.

Research

Standardize your insights strategy to get the right data at every stage of development and drive your roadmap of UX improvements.

With the solutions they need...

UX insights platform

Discover our simple and secure platform to meet all your UX goals.

Dedicated research experts

Scale your UX processes with the guidance of our best-in-class research partners.

Access target audience

Recruit from over 120 million global participants with the right research approach.

To achieve business impact...

Speed to insights

Fast and shareable access to behavioral data on task success rates, time on task, and visual heatmaps.

UX Measurement

Standardize your practice to measure progress over time and performance against competitors in one place.

Democratization

Empower your BoA team by providing easy access to UX resources and education to boost the value of UX.

Confident design decisions

Increase confidence in your design decisions with behavioral data and higher sample sizes.

"The combination of both rapid and qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders."

Martin Hicks

Llyods Bank, Senior Research Manager

The Total Economic Impact of UserZoom study

Forrester Research conducted a Total Economic Impact (TEI) study and examined the potential return on investment (ROI) enterprises can realize by deploying UserZoom and increasing their focus on UX Research:

537%

return on investment

$2.3M

in total benefits over three years.

<6 Months

payback period

Get in touch with your Bank of America account team today to learn more!