One of the most exciting parts of UX research is diving into study results and making sense out of the data. However, watching and re-watching session recordings to extract insights can be incredibly time-consuming and labor-intensive.
That’s why we are excited to announce that we’ve expanded our video capabilities to help you find and share insights, faster.
Let's explore these features in more detail...
Our #1 voted feature request is here... Video transcripts can now be edited.
We’ve improved the search experience by adding the ability to search and replace text within the transcript. Now when the robots translate “open” as “ocean” you can find, replace, and be on your merry way.
Speaking of transcripts, you can now follow the transcript along while you listen to the recording.
Search the text transcript to find the exact moment you’re looking for, then click on the timestamp and jump to that exact place in the video.
The video player now includes an interactive side panel designed to increase efficiency by reducing the need to open multiple tabs to find or reference study information.
Research can be analyzed by a single person or a team of people. To foster collaboration and efficiency, we have introduced a collaborative note-taking experience that caters to both use cases.
These time-stamped notes are only editable by the person who created the note, and clicking on the timestamp will bring you to that exact moment in the video. This feature is for both moderated AND unmoderated videos.
When analyzing a session recording on your desktop computer, the size of your video player will automatically adapt based on the available space in your browser window and default to showing the side panel.
Previously, the default viewing experience was too small, so we've redesigned it to give you complete flexibility over your viewing experience.
Select the fullscreen mode in the top right-hand corner of the video player to view your video in a larger player or drag the side panel to make it bigger or smaller. You can even hide the side panel altogether using the side panel icon.
Choose the speed you want to listen to and watch your session recordings with new playback speed controls.
We’ve also added buttons to jump backward and forward 5-seconds so impactful moments are not missed.
Clips are a critical component when showcasing research insights to stakeholders because they allow you to instantly condense an issue into just a few seconds. With the new clip creation experience, you can capture those impactful moments and share them with others in your organization. Simply give the clip a proper title and provide a description that helps the viewer with context.
The new video player and all of its powerful analysis tools are now available to all UserZoom plans. And don’t forget, if you have an EnjoyHQ account, you can sync the video clips straight to your EnjoyHQ account.
We hope that with all of these new features and improvements we’ve taken the pain out of video analysis and provided you with new ways to boost your productivity and aid collaboration. We look forward to bringing you more enhancements in 2022.
Join us on Thursday, January 27, 2022 at 9:00 AM PST for our first Re:Play Summit, where our product leaders will demo all of the exciting new features we launched in 2021 and share our vision for the year ahead.