How to ask the right usability testing questions

What are the right questions to ask for a good usability study? Part 5 of our guide explains.

Psychologist Carl Jung famously said: “To ask the right question is already half the solution to a problem.”

That’s the number-one rule of usability testing: make sure you ask the right questions so your testing participants deliver valuable insights. 

After all, a whole session can easily go to waste if your questions are difficult to understand or lead the user off-piste.