Quickly collect, analyze, and share video insights with purpose-built live interview software for moderated user research.
Automated participant recruitment
Quickly fill your studies with top-quality participants by sourcing from our global network of over 120M verified research participants.
Recruit your own
Invite as many participants as you would like to take your study by using live intercepts or by sharing your unique UserZoom study link via email, text, Slack, and social media.
Make scheduling moderated interviews more efficient by eliminating the hassle of back-and-forth emailing. Set your availability preferences and let participants pick a time that works. We’ll automatically send confirmation emails, reminders, and distribute payment to panelists when the session is complete.
*Automatic incentive distribution is only available for participants recruited by UserZoom
One of the most powerful ways to get buy-in from stakeholders is to invite them to collaborate in the research process. Invite unlimited free collaborators to join your live sessions and post-session debriefs from a virtual incognito observation room–all while maintaining the intimacy of a 1:1 conversation with your participant.
Search full text transcripts of your recorded sessions to quickly find moments that matter. Session audio is automatically transcribed in the study’s language and time-stamped notes are synced to the video playback.
Businesses using UserZoom typically fill studies within 2-4 days
On average, customers save 20 hours of time on qualitative research analysis for a n=8 study
63% of customers were able to eliminate 2-5 research services and platforms after switching to UserZoom
"Not everything is about tactical feedback on a prototype for us. Running moderated interviews with UserZoom helps us drive strategy by using conversations with real users to build our market knowledge."
Lead Design Research
Invite unlimited free team members to your virtual observation room during live sessions and to view study results. Stakeholders can join as a notetaker or a listen-only observer.
Launch your study and get feedback on mobile prototypes, web-based experiences, live and unreleased apps—with no installation required.
Use structured or unstructured interviews to uncover behaviors, emotions, and pain points during the session.
Automatically recruit participants from our global network of verified participants. Target based on industry, job title, demographics, location, technology, B2B/B2C, and more.
Write custom screener surveys to help you efficiently find and filter out participants for your study.
Simplify scheduling by setting your availability preferences in UserZoom and letting participants pick a time that works.
Search and edit full text transcripts of your recorded sessions. Follow what’s being spoken about in the transcript while you listen to the video recording in 0.5x to 4x speed.
Collaborate on note-taking during the session. Notes are automatically synced to playback for lightning fast analysis.
Creating engaging video highlights without the need for expensive video editing software.
Demand for UX research outgrowing capacity in your organization? See how Devin Harold, UX Research Leader at Verizon, makes research ...
How to deliver impactful UX insight over any distance, from any location.