UserZoom empowers the best brands in the world to deliver exceptional user experiences

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of the Fortune 100



customer studies launched

More than


participant completes

Meet Our Customers

Case Studies

Learn how top companies are scaling their UX research and impacting business-critical metrics with UserZoom.


With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data.

Deborah Torres

Sr. UX Research and Ops Manager, PayPal
The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders.

Martin Hicks

Senior Research Manager, Lloyds Bank
We chose UserZoom because of it’s variety and flexibility as a powerful remote research tool. It’s also a great survey solution. Moving forward we’ll be deploying UserZoom to carry out rapid iterative prototype testing. The fact that UserZoom allows us to do all that, and easily test with our own users, is the main reason we purchased.

GiGi Demming

International Head of UX, Condé Nast
UserZoom’s capability to conduct research at scale, and the quick turnaround of this feedback has been a key factor in helping us to launch our new Ryanair website.

Mark Kelly

Head of Research and Usability, Ryanair Labs

We are the UX Insights Company.