UserZoom is much more than a UX software solution. Every customer, regardless of company size or deal size, is paired with a UX research expert to help you:
Maximize the ROI of your UserZoom platform with onboarding, training, and guidance throughout your subscription.
Expand your research capacity and get more advanced UX insights with full-service research offerings.
Develop your team’s UX research capabilities with onsite training workshops.
Let our Professional Services research team manage the volume, variety, and velocity of UX questions you have with our end-to-end services
Measure UX performance over time
Get objective baseline measures of your UX, identify areas for improvement, and track changes over time.
Improve your UX versus competitors
See how your digital properties stack up against competitors with UX KPIs.
De-risk agile design decisions
Let UserZoom rapidly test your designs for user insights within your sprints.
All the UX research help you need
Get Unlimited Research so you always have a reliable, expert partner on hand to deal with research demand.
During the first 90 days of your journey with UserZoom, your research partner will be your coach and trusted advisor, guiding you through a series of high touch, personalized activities that we offer as a way to jumpstart your success.
During onboarding, it is our goal to get you up and running with the platform quickly and with confidence, so that you can begin realizing the value of your investment already in your next research engagement.
Your research partner will focus on product orientation and knowledge, our team of experts can also be used for UX research best practices as well as strategy and the business of UX.