UserZoom GO

Which plan is right for you?

BUY ONLINE

Experience

For individuals & small businesses that need more efficiency

$500/mo

Billed annually

BUY ONLINE

Team

For teams that need maximum efficiency

$1,000/mo

Billed annually

Corporate

For medium and large organizations that need more service, SSO, and security

Custom

Let’s talk about the best plan for you

Plus

For medium and large organizations that also need bundled recruiting costs

Custom

Let’s talk about the best plan for you

BUY ONLINE

Experience

For individuals & small businesses that need more efficiency

$500/mo

Billed annually

BUY ONLINE

Team

For teams that need maximum efficiency

$1,000/mo

Billed annually

Corporate

For medium and large organizations that need more service, SSO, and security

Custom

Let’s talk about the best plan for you

Plus

For medium and large organizations that also need bundled recruiting costs

Custom

Let’s talk about the best plan for you

Top features

2 researcher seats

Unlimited collaborator seats

40 Studies/year

Self-service support, purchase online

Moderated and unmoderated testing

Unlimited testing with your own users

Easily create & share video clips

Flags, hashtags, @mentions and timestamped notes for faster analysis

Test native apps without code or SDK

3 researcher seats

Unlimited collaborator seats

60 Studies/year

Self-service support, purchase online

Moderated and unmoderated testing

Unlimited testing with your own users

Easily create & share video clips

Flags, hashtags, @mentions and timestamped notes for faster analysis

Test native apps without code or SDK

Video transcriptions

Create highlight reels

Slack integration

Automate screening, scheduling, and confirmations for moderated testing

6 researcher seats

Unlimited collaborator seats

Unlimited studies/year

Configure package to meet your needs. With SSO and custom security review

Moderated and unmoderated testing

Unlimited testing with your own users

Easily create & share video clips

Flags, hashtags, @mentions and timestamped notes for faster analysis

Test native apps without code or SDK

Video transcriptions

Create highlight reels

Slack integration

Automate screening, scheduling, and confirmations for moderated testing

Custom seats including unmoderated recruiting

Unlimited collaborator seats

Custom studies/year

Configure package to meet your needs. With SSO and custom security review

Moderated and unmoderated testing

Unlimited testing with your own users

Easily create & share video clips

Flags, hashtags, @mentions and timestamped notes for faster analysis

Test native apps without code or SDK

Video transcriptions

Create highlight reels

Slack integration

Automate screening, scheduling, and confirmations for moderated testing

Compare all features

TESTING CAPABILITIES
Experience
Team
Corporate
Plus
Do unmoderated testing
Yes
Yes
Yes
Yes
Do moderated testing
Yes
Yes
Yes
Yes
Test prototypes, websites, native apps without SDK
Yes
Yes
Yes
Yes
Test on desktop, mobile or tablet
Yes
Yes
Yes
Yes
See screen interactions and front-facing camera in moderated sessions
Yes
Yes
Yes
Yes
ANALYSIS AND REPORTING
Experience
Team
Corporate
Plus
Use @mentions, flags, and hashtags in video review and during moderated sessions
Yes
Yes
Yes
Yes
Take timestamped notes during moderated sessions
Yes
Yes
Yes
Yes
Create video clips
Yes
Yes
Yes
Yes
Get graphs of question responses and task reports
Yes
Yes
Yes
Yes
Download results to CSV
Yes
Yes
Yes
Yes
Insights Report that automatically synthesizes findings and generates a report based on notes, clips, and comments
No
Yes
Yes
Yes
Create highlight reels
No
Yes
Yes
Yes
Get video transcriptions
No
Yes
Yes
Yes
ENTERPRISE, SERVICE AND INTEGRATION FEATURES
Experience
Team
Corporate
Plus
Slack integration
No
Yes
Yes
Yes
Single sign-on
No
No
Yes
Yes
Custom security review
No
No
Yes
Yes
RECRUITING AND SCHEDULING
Experience
Team
Corporate
Plus
Unlimited free testing with your own users
Yes
Yes
Yes
Yes
Unlimited screener questions
Yes
Yes
Yes
Yes
Automate screening, calendar scheduling, and email confirmations for moderated sessions
No
Yes
Yes
Yes
Unmoderated participant recruiting (15 min study)
$15/per participant
$15/per participant
$15/per participant
Yes
Moderated participant recruiting
Starting at $150/per participant
Starting at $45/per participant
Starting at $45/per participant
Starting at $45/per participant
TESTING CAPABILITIES
Do unmoderated testing
Yes
Do moderated testing
Yes
Test prototypes, websites, native apps without SDK
Yes
Test on desktop, mobile or tablet
Yes
See screen interactions and front-facing camera in moderated sessions
Yes
ANALYSIS AND REPORTING
Use @mentions, flags, and hashtags in video review and during moderated sessions
Yes
Take timestamped notes during moderated sessions
Yes
Create video clips
Yes
Get graphs of question responses and task reports
Yes
Download results to CSV
Yes
Insights Report that automatically synthesizes findings and generates a report based on notes, clips, and comments
No
Create highlight reels
No
Get video transcriptions
No
ENTERPRISE, SERVICE AND INTEGRATION FEATURES
Slack integration
No
Single sign-on
No
Custom security review
No
RECRUITING AND SCHEDULING
Unlimited free testing with your own users
Yes
Unlimited screener questions
Yes
Automate screening, calendar scheduling, and email confirmations for moderated sessions
No
Unmoderated participant recruiting (15 min study)
$15/per participant
Moderated participant recruiting
Starting at $150/per participant

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