UserZoom plans that scale with your business

Providing the UX insights for confident decision-making, whatever the size of your business.

Essential capabilities to get started or improve your qualitative user research practice

UX research capabilities

Qualitative testing for web, mobile, app, wireframe, prototypes using:
Unmoderated usability tests
Moderated live interviews

Participant Recruitment

Flexible per study recruitment options to support the on-demand needs of individual researchers or small teams

Training & professional services

Self-serve content library with options for account management and on-boarding

Security

TRUSTe Privacy Seal
US-EU Privacy Shield Compliant

Subscription model

Seat-based + per participant recruiting

Advanced multi-method capabilities for enterprise teams that want to scale their UX research practice

UX research capabilities

Multi-method insights for web, mobile, app, wireframe, prototypes through a combination of:
Moderated live interviews
Unmoderated usability tests
Click tests
Surveys
Card sorts
Tree tests
UX measurement with QXscore
Live intercepts

Participant Recruitment

Unlimited seats with recruiting included for unmoderated usability testing
Global recruiting packages available for all study types

Training & professional services

Expert-led customized training & adoption programs
Best-practices consulting
Full-service research options

Security

SOC 2 Type 2 certified
TRUSTe Privacy Seal
US-EU Privacy Shield compliant

Subscription model

Mixed unlimited and credit based recruitment options to support the pace of agile research and needs of enterprise teams

Essential capabilities to get started or improve your qualitative user research practice

Advanced multi-method capabilities for enterprise teams that want to scale their UX research practice

UX research capabilities

Qualitative testing for web, mobile, app, wireframe, prototypes using:
Unmoderated usability tests
Moderated live interviews

UX research capabilities

Multi-method insights for web, mobile, app, wireframe, prototypes through a combination of:
Moderated live interviews
Unmoderated usability tests
Click tests
Surveys
Card sorts
Tree tests
UX measurement with QXscore
Live intercepts

Participant Recruitment

Flexible per study recruitment options to support the on-demand needs of individual researchers or small teams

Participant Recruitment

Unlimited seats with recruiting included for unmoderated usability testing
Global recruiting packages available for all study types

Training & professional services

Self-serve content library with options for account management and on-boarding

Training & professional services

Expert-led customized training & adoption programs
Best-practices consulting
Full-service research options

Security

TRUSTe Privacy Seal
US-EU Privacy Shield Compliant

Security

SOC 2 Type 2 certified
TRUSTe Privacy Seal
US-EU Privacy Shield compliant

Subscription model

Seat-based + per participant recruiting

Subscription model

Mixed unlimited and credit based recruitment options to support the pace of agile research and needs of enterprise teams

Not sure which solution is right for you? Get in touch

Market-leading solutions to supplement your plan

Improve operations and partner with a global team of UX experts.

EnjoyHQ, the experience insights hub

Consolidate all customer feedback and research findings into a single location. Automate the management of insights, easily share data across your organization, and amplify your impact.

UX research services

Whether you’re just starting a UX research practice or you’re ready to scale research across your organization, our services are designed to help you power an insights-driven culture and accelerate your success. Our experienced, global team of UX research professionals is with you every step of the way.

"Having Userzoom has transformed the way in which we're able to deliver insight, and our roles would be virtually impossible to perform without it. Outputs from our testing help us positively impact the lives of our customers every day."

Darren Blane

Lead UX Designer at Legal & General