UserZoom plans designed for every team

Teams of all sizes and stages choose UserZoom to accelerate their UX research

Quick Start plans

Conduct qualitative UX research faster and easier than ever

Enterprise plans

A research solution tailored to you and your team’s needs

Research Methods

Quick Start Plans

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Enterprise Plans

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Live interviews

Yes

Yes

Usability testing

Yes

Yes

Card sorting

-

Yes

Surveys

-

Yes

Click testing

-

Yes

Mixed-method studies

-

Yes

Benchmarking with QXscore

-

Yes

Participant Recruitment

Quick Start Plans

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Enterprise Plans

Get Started

Recruit your own participants

Unlimited

Unlimited

Recruit from UserZoom's global panel network

6 countries

14 countries

Panel recruitment pricing options

Credits

Credits or Unlimited

Demographic filters

Yes

Yes

Customizable screeners

Yes

Yes

Audience segments

Yes

Yes

Automated session scheduling

Yes

Yes

Automated incentive distribution (for UZ recruited only)

Yes

Yes

Moderated Experience

Quick Start Plans

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Enterprise Plans

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Entire screen recording

Yes

Yes

Incognito virtual observation room

Yes

Yes

Private group messaging

Yes

Yes

Collaborative time-stamped notes

Yes

Yes

Analysis & Reporting

Quick Start Plans

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Enterprise Plans

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Interactive video player

Yes

Yes

Video clips & Highlight reels

Yes

Yes

Automatic transcripts

On certain plans

Yes

Graphs

Yes

Yes

Task reports

Yes

Yes

Click paths

On certain plans

14 countries

Heat maps

On certain plans

Yes

Benchmarking with QXscore

-

$

Support & Control

Quick Start Plans

Get Started

Enterprise Plans

Get Started

Self-service knowledge base

Yes

Yes

UserZoom training & certification

Yes

Yes

Dedicated research partner

-

Yes

Dedicated onboarding

-

Yes

SAML Single Sign-On (SSO)

On certain plans

Yes

Custom security review & MSA support

-

Yes

HIPAA compliance

$

On certain plans

Frequently asked questions