UserZoom plans that scale with your business
Providing the UX insights for confident decision-making, whatever the size of your business.
Essential capabilities to get started or improve your qualitative user research practice
UX research capabilities
Unmoderated usability testsModerated live interviewsParticipant Recruitment
Flexible per study recruitment options to support the on-demand needs of individual researchers or small teamsTraining & professional services
Self-serve content library with options for account management and on-boardingSecurity
TRUSTe Privacy SealUS-EU Privacy Shield CompliantSubscription model
Seat-based + per participant recruitingAdvanced multi-method capabilities for enterprise teams that want to scale their UX research practice
UX research capabilities
Moderated live interviewsUnmoderated usability testsClick testsSurveysCard sortsTree testsUX measurement with QXscoreLive interceptsParticipant Recruitment
Unlimited seats with recruiting included for unmoderated usability testingGlobal recruiting packages available for all study typesTraining & professional services
Expert-led customized training & adoption programsBest-practices consultingFull-service research optionsSecurity
SOC 2 Type 2 certifiedTRUSTe Privacy SealUS-EU Privacy Shield compliantSubscription model
Mixed unlimited and credit based recruitment options to support the pace of agile research and needs of enterprise teamsEssential capabilities to get started or improve your qualitative user research practice
Advanced multi-method capabilities for enterprise teams that want to scale their UX research practice
UX research capabilities
Unmoderated usability testsModerated live interviewsUX research capabilities
Moderated live interviewsUnmoderated usability testsClick testsSurveysCard sortsTree testsUX measurement with QXscoreLive interceptsParticipant Recruitment
Flexible per study recruitment options to support the on-demand needs of individual researchers or small teamsParticipant Recruitment
Unlimited seats with recruiting included for unmoderated usability testingGlobal recruiting packages available for all study typesTraining & professional services
Self-serve content library with options for account management and on-boardingTraining & professional services
Expert-led customized training & adoption programsBest-practices consultingFull-service research optionsSecurity
TRUSTe Privacy SealUS-EU Privacy Shield CompliantSecurity
SOC 2 Type 2 certifiedTRUSTe Privacy SealUS-EU Privacy Shield compliantSubscription model
Seat-based + per participant recruitingSubscription model
Mixed unlimited and credit based recruitment options to support the pace of agile research and needs of enterprise teamsNot sure which solution is right for you? Get in touch
Market-leading solutions to supplement your plan
Improve operations and partner with a global team of UX experts.
EnjoyHQ, the experience insights hub
Consolidate all customer feedback and research findings into a single location. Automate the management of insights, easily share data across your organization, and amplify your impact.
UX research services
Whether you’re just starting a UX research practice or you’re ready to scale research across your organization, our services are designed to help you power an insights-driven culture and accelerate your success. Our experienced, global team of UX research professionals is with you every step of the way.
"Having Userzoom has transformed the way in which we're able to deliver insight, and our roles would be virtually impossible to perform without it. Outputs from our testing help us positively impact the lives of our customers every day."
Darren Blane
Lead UX Designer at Legal & General